Gusto reviews

3.1

45% would recommend to a friend

(1,121 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Oct 26, 2015

Taking care of business

Recommend
CEO approval
Business Outlook

Pros

+ People deeply care. About each other's wellbeing, about our customers, about getting the details right. I see this everywhere I look, and it really helps me to stay motivated. + Strong business fundamentals and broad market. Every small business with employees needs to compensate them. It's the first service these companies invest in, and it's the last they divest in if their business is struggling. + Transparency. Every two weeks we get a rundown of how the company is doing, and the strategic perspective helps me make day to day choices. + Full-stack engineering. I walked in as a front-end engineer, and I'm now making edits on everything from deployment scripts and database queries to API endpoints and CSS. + Pair programming. Engineering here is deeply collaborative. I feel really comfortable reaching out to anyone in the engineering org for a pairing session. There's no shame in asking for help (unlike the org I came from) and I learn a lot every time I pair with someone. + We don't have everything figured out yet. There are lots of opportunities to make a big impact, and there's very little process hampering individuals from making changes.

Cons

- We don't have everything figured out yet. We're hitting internal scaling limits on a lot of our ad-hoc processes, and we're still trying to figure out how to communicate in ways that are more durable and inclusive than Slacking. - Like most businesses of our size, the time investment is significantly greater than at a larger company. - The open plan is especially noisy due to the construction materials in the current office (lots of hard surfaces). - We rename everything. I appreciate the spirit behind it (trying to communicate a mindset that's different than industry standards), but it gets unwieldy, especially when talking to folks who are thinking about working here.

5.0
Oct 9, 2015

Customer Care

Recommend
CEO approval
Business Outlook

Pros

One of the biggest Pros of working for Gusto is their mission to help their customers. Personally I LOVE the fact that Gusto invests so much in their employees and really treats them like people and not a resource.

Cons

None. I have no Cons of working for this company. While no job is perfect, this is the closest that I have ever thing that I have ever experienced.

5.0
Sep 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Amazing people, culture and mission. Completely transparent environment with clear goals to change an industry one customer at a time.

Cons

The only con at this point is the inability to work remotely at times. Longer equity vesting schedule than most startups.

Viewing 718 - 720 of 1,121 Reviews

Glassdoor has 1,208 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.