Gusto reviews

3.1

45% would recommend to a friend

(1,121 total reviews)

Joshua Reeves

49% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Dec 5, 2025

Lovin It

Recommend
CEO approval
Business Outlook

Pros

Very strong sense of community. Deep commitment to customers and enabling small business owners and their employees. Passionate about empowering employees and supporting growth. Have been very happy here.

Cons

Every company has challenges and areas for growth. What I look for is company accountability, commitment to listen and grow, and compassionate engagement. Gusto ensures we're building the best product we can for our customers and invests in the Gusties who build it. I've been on the other side of many fences, it's not greener. Gusto is on the right track. Highly recommend.

3.0
Nov 21, 2025

Pros and Cons

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People: Most people are friendly and happy to help Benefits: Excl. retirement benefits, decent benefits here Customer: Genuinely customer obsessed AI upskilling: Investing in upskilling the team in AI tools Company growth: Gusto is doing well, which is a good place to be in this economy

Cons

Priorities: Can be chaotic with priorities shifting quickly Org: Acts like a mega sized organization - way too many dependencies to get things done

Viewing 757 - 759 of 1,121 Reviews

Glassdoor has 1,208 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.