Gusto reviews

3.1

44% would recommend to a friend

(1,118 total reviews)

Joshua Reeves

50% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Oct 24, 2025

Overall Good Place To Work!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance is great, and the people that I work with are awesome.

Cons

There can be large changes in the priorities of the company overnight.

2.0
Oct 20, 2025

Dreading this job

Recommend
CEO approval
Business Outlook

Pros

- I guess I have a job

Cons

- Gusto is in the process of acquiring our company and they've been pretty bad throughout the process - Won't give clear answers on the specifics of our work or benefits - We have people all over the US on our team, working 9am-5pm in our respective timezones, but Gusto now expects us to work schedules within 6am-6pm MST - Unpaid lunch, 30 min lunch break - Moving many of us from a salaried to hourly role -- hourly employees get an abysmal amount of accrued vacation/sick time whereas salaried get flex/unltimited (15 day vacation for 1-5 year tenure is a sin) - No 401k match but they're aqcuiring 401k company? - Forcing a hybrid schedule on anyone who's within a certain area of one of their hubs (the metric for that area is unclear) - Gusto has had 17 rounds of funding and is still not ready for IPO.... - They're putting way too much money and energy into the AI bubble - Pay is terrible for the size and prevalance of the company (can't offer standard benefits but will give you a monthly AI stipend!) - Their organization for roles/management titles is a joke, and obviously works against the employee regarding raises/promotions

2.0
Oct 16, 2025

Leadership lacks vision

Recommend
CEO approval
Business Outlook

Pros

Core product is good. Nice to serve small businesses

Cons

Lacks focus for product development roadmap. Leadership is unfocused. Lots of churn at the upper level of management. Very reactive culture No 401k match

Viewing 88 - 90 of 1,118 Reviews

Glassdoor has 1,205 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.