Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Gusto

      Engaged Employer

      Gusto reviews

      3.1

      45% would recommend to a friend

      (1,120 total reviews)

      Joshua Reeves

      50% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Gusto has an employee rating of 3.1 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      5.0
      Nov 1, 2021

      great company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      people-oriented culture that makes employees feel valued

      Cons

      lot of shifting in the leadership team causing some anxiety re: ipo

      4.0
      Oct 26, 2021

      Great place to work!

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cool Culture, good engineers, good mission

      Cons

      Lower pay offered than other startups

      5.0
      Oct 16, 2021

      I love it here!

      Customer care agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Despite some of the reviews I've seen, my experience with Gusto has been nothing short of amazing. Yes, there is room for improvement, but no company is going to have everything "right." If you don't like talking on the phone, don't waste your time applying because that is what your position entails. Everything is what you make it, and I have genuinely felt supported and valued working for Gusto. I love the fact that I am permanently remote, and I can be home with my child. Not to mention you are well compensated, and the benefits are great.

      Cons

      - There could be better software provided to the employers that use the platform. - Wait times for customers can be unreasonable so I can understand why a lot of them are upset when speaking with them on the phone. - There could be an improvement with their metrics as well.

      Viewing 943 - 945 of 1,120 Reviews
      Related searches: Gusto jobs | Gusto salaries | Gusto benefits | Gusto interviews
      ReviewsGusto reviews

      Glassdoor has 1,207 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.