Gusto reviews

3.1

45% would recommend to a friend

(1,118 total reviews)

Joshua Reeves

51% approve of CEO

45% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
May 16, 2017

Do your research before coming here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-many smart, nice people -work life balance -meals, snacks, commuter benefits

Cons

-leadership team is inexperienced and it shows in company performance -company is not growing as fast as we should, sales and marketing is a mess -undermarket compensation -political talk to people at the company if you're considering joining.

2.0
Mar 20, 2017
Recommend
CEO approval
Business Outlook

Pros

- Employees are passionate and generally nice - Growing pretty quickly and most customers like the product

Cons

- "Chief product officer" has poor ideas and lacks innovative vision, unqualified to lead the direction of the company - Very clique-ish - Claims to champion diversity but sexist comments are common - Salaries are well below market and bonuses are non existent; employees are expected to be ok with this due to the "positive culture" and "upside" in equity

avatar
Gusto Response
9y
We appreciate your honesty and perspective about Gusto’s long term vision. I’m sorry to hear you feel disappointed in how we’ve defined our strategy and direction. We intend to uphold our company value of “ownership mentality” by empowering teammates to voice their opinions freely whenever they have concerns or suggestions. We also want to make sure we’re creating an environment where people can be themselves, feel included, and grow. If you ever hear comments that you find inappropriate, please let your PE or anyone on the People Team know. We take this very seriously and will take immediate action. Compensation at Gusto is competitive in the market and very transparent to those who are considering joining the team. Beyond salary and equity, we also provide commuter benefits, meals/snacks, 401k matching, parental leave plans, and more. If you feel there are more ways for us to take better care of you as an employee, we absolutely welcome your ideas. Growing your career at Gusto is something we hope all of our team members want to strive for, which is why our performance and L&D programs exist. If you have suggestions on how to make these better, we would love your feedback! Please reach out to a member of the People Team to share.
4.0
Mar 15, 2017

Overall a good experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Positive outlook for company - Overall they care about their employees

Cons

- Although it is still a "start-up" it has gotten large enough where roles are a bit more siloed.

Viewing 967 - 969 of 1,118 Reviews

Glassdoor has 1,205 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.