Is Gusto a good company to work for?

Gusto has an overall rating of 3.1 out of 5, based on over 1,207 reviews left anonymously by employees. This rating has been stable over the past 12 months. 45% of employees would recommend working at Gusto to a friend and 45% have a positive outlook for the business. The best reviews about Gusto have been left by employees working as Outbound Sales Representative , Customer Advocate and Account Executive .

Does Gusto pay their employees well?

According to anonymously submitted Glassdoor reviews, Gusto employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Gusto. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Gusto?

45% of Gusto employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gusto 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Gusto?

Software Engineer (61) , Benefits Specialist (24) , Customer Service Representative (24) , Payroll Specialist (22) , Sales (22) , Account Manager (20) , Account Executive (17) , Customer Care (15) , Customer Care Advocate (14) , Senior Software Engineer (12) , Outbound Sales Representative (11) , Recruiter (11) , Benefits Advisor (10) , Customer Advocate (10) , Product Manager (10)

What are the pros of working at Gusto according to real employee reviews?

"Great people and a mission you can stand behind!" ((in 143 reviews)); "Long standing business that isn't going anywhere They aren't afraid of change They listen to employees for the most part Great benefits" ((in 132 reviews)); "Everyone is friendly" ((in 28 reviews)); "Company moral and team is great." ((in 26 reviews)); "great work life balance" ((in 25 reviews))

What are the cons of working at Gusto according to real employee reviews?

"Low Pay comparatively" ((in 59 reviews)); "Data Science has a reputation for good managers." ((in 42 reviews)); "Poor leadership and company culture" ((in 40 reviews)); "4) Poor management" ((in 34 reviews)); "Upper management does not care." ((in 25 reviews))

What are employees saying about Gusto layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gusto layoffs and their outlook for job security at Gusto in 2026.

What are the top reviewed Gusto locations?

Denver , San Francisco , New York , Atlanta , Las Vegas , Houston , Los Angeles , Orlando , Chicago , Detroit , Colorado Springs , Seattle , Austin , Dallas , Ohio City , San Diego , Emeryville , San Jose , Colorado City , Philadelphia , Mentone , Saint Louis , Brooklyn , Phoenix , Anchorage , Louisburg , Raleigh , Denver City , The Colony , Hereford

Gusto reviews

3.1

45% would recommend to a friend

(1,120 total reviews)

Joshua Reeves

51% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Gusto has an employee rating of 3.1 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Mar 4, 2020

Just started, future looking bright

Payroll

Recommend

CEO approval

Business Outlook

Pros

Good food, good snacks (mostly - refer to cons). People are great. Onboarding process is thorough.

Cons

There's definitely cons, I just don't know many yet. They come with all jobs you have though. Biggest con would be: -No Goldfish in the snack room Everyone knows goldfish are the best snack. Obviously Gusto wasn't informed of this yet. Hopefully some major changes come in this area soon.

4.0

Feb 13, 2020

I like working here

Cx specialist

Recommend

CEO approval

Business Outlook

Pros

Free lunch, benefits, coworkers, positive company values

Cons

Product still has blind spots, working CX feels like cleaning up other departments’ messes

5.0

Feb 11, 2020

Excellent Interview Process

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Welcoming, comfortable, engaging conversation, logistics and coordination were superb, thorough communication, and overall thoughtful questions and conversation.

Cons

The full day of on sites were kind of exhausting but the conversations and value gained were well worth it.

Viewing 1006 - 1008 of 1,120 Reviews

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Jobs at Gusto

Benefits Onboarding Advocate

Benefits Enrollment Specialist

Member Benefits Specialist

Product Marketing Leader, Gusto Core Products

Head of Social and Influencer Marketing

Gusto

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Just started, future looking bright

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Excellent Interview Process

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