Gusto reviews

3.1

45% would recommend to a friend

(1,118 total reviews)

Joshua Reeves

51% approve of CEO

45% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Sep 4, 2017

Gusto

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gusto has a great working environment

Cons

No cons - I enjoyed my job

5.0
Mar 6, 2016

Amazing opportunity to grow and challenge yourself

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1) Ownership mentality - you are entrusted with a ton of responsibility to fix problems and figure things out. This means the bar is high and there's not much hand holding, but you are 100% empowered and given the freedom to problem solve & execute. I feel challenged and excited every single day. 2) Smart, talented people with NO egos - your colleagues are smart, appreciative, thoughtful, and genuine. They put the team first before themselves and care deeply about you, the team, and the customer experience. 3) Culture of feedback and growth mindset - not only do people care about you, but they also care about your growth. Feedback culture is very strong here, and we work hard to make sure everyone is improving. Sometimes constructive feedback is a tough pill to swallow, but if you have a growth mindset, this is the best thing that can happen to your career.

Cons

1) More focus on internal planning - 2015 experienced crazy growth, so it felt like the company was moving 100 mph and changing strategy fairly frequently. In 2016, we are seeing a lot of energy and thoughtfulness put into 2016 planning and long term strategy. This is an most welcomed change! 2) Hours are long since it's a startup. Things move fast here and there's a GSD mentality (which is a great thing!). But hours are long.

avatar
Gusto Response
10y
Glad to hear that you are empowered to take on challenging projects at Gusto, and appreciate the no egos culture. Couldn’t agree more that growth mindset is valuable. With regards to 2016 plans, thanks for recognizing that effort - we too hope that the investment in being more thoughtful and strategic will be beneficial for the long-term. Related to hours, we highly encourage you to chat with your PE about how to make things sustainable. Companywide efforts like unlimited PTO, Gusto-ppreciation, and Gustaway aim to encourage team members to take the time off that they need to rest and recharge. However, it’s important to have discussions about the day-to-day sustainability too. If you don’t feel comfortable chatting with your PE, please talk to the People team. We are here to help.
5.0
Nov 4, 2015

Gusto-tacular!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at Gusto is such a breath of fresh air, coming from a long stint at a large corporation. The people here are smart, driven individuals who are all hungry to contribute to our company's continued growth and success at break-neck speeds. The perks are great (free breakfast/lunch/dinner, gym stipend, transportation stipend, a golden ticket to fly anywhere in the world on your one-year anniversary) and the culture is fun, with a shoe-less office and a Halloween costume contest where a large majority of the office dressed up. In my short time here I have already had the opportunity to work on projects I've had no experience with working on in the past and it's been fun and exciting to feel like I am learning and growing again after having stagnated in my previous job. One of our values is an ownership mentality, and that is embodied throughout our team, with the support to test and experiment and take on responsibility for ideas you come up with. There is so much growth and opportunity for us, and it's exciting to be a part of the team that's making it all happen!

Cons

As expected at a start-up there is a lot of change and movement, both organizationally and also responsibility-wise. As we like to say, change is the only constant, so you have to be prepared to roll with the punches, and not get too attached to any specific ideas or even your seat.

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Glassdoor has 1,205 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.