Is Gusto a good company to work for?

Gusto has an overall rating of 3.1 out of 5, based on over 1,206 reviews left anonymously by employees. This rating has been stable over the past 12 months. 45% of employees would recommend working at Gusto to a friend and 45% have a positive outlook for the business. The best reviews about Gusto have been left by employees working as Outbound Sales Representative , Customer Advocate and Account Executive .

Does Gusto pay their employees well?

According to anonymously submitted Glassdoor reviews, Gusto employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Gusto. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Gusto?

45% of Gusto employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gusto 3.4 out of 5 for work life balance, 3.2 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Gusto?

Software Engineer (61) , Benefits Specialist (24) , Customer Service Representative (24) , Payroll Specialist (22) , Sales (22) , Account Manager (20) , Account Executive (17) , Customer Care (15) , Customer Care Advocate (14) , Senior Software Engineer (12) , Outbound Sales Representative (11) , Recruiter (11) , Benefits Advisor (10) , Customer Advocate (10) , Customer Success Manager (9)

What are the pros of working at Gusto according to real employee reviews?

"Great people and a mission you can stand behind!" ((in 136 reviews)); "Long standing business that isn't going anywhere They aren't afraid of change They listen to employees for the most part Great benefits" ((in 125 reviews)); "My individual team is amazing" ((in 31 reviews)); "Everyone is friendly" ((in 28 reviews)); "Work from home, decent pay and benefits" ((in 23 reviews))

What are the cons of working at Gusto according to real employee reviews?

"Low Pay comparatively" ((in 55 reviews)); "Data Science has a reputation for good managers." ((in 39 reviews)); "The majority of teams are toxic AF and senior leadership is so disconnected from the realities of EEs and our customers." ((in 37 reviews)); "4) Poor management" ((in 34 reviews)); "BAD training." ((in 27 reviews))

What are employees saying about Gusto layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gusto layoffs and their outlook for job security at Gusto in 2026.

What are the top reviewed Gusto locations?

Denver , San Francisco , New York , Atlanta , Las Vegas , Houston , Los Angeles , Orlando , Chicago , Detroit , Colorado Springs , Seattle , Austin , Dallas , Ohio City , San Diego , Emeryville , San Jose , Colorado City , Philadelphia , Mentone , Saint Louis , Brooklyn , Phoenix , Anchorage , Louisburg , Raleigh , Denver City , The Colony , Hereford

Gusto reviews

3.1

45% would recommend to a friend

(1,119 total reviews)

Joshua Reeves

51% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,119 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,119 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Jun 24, 2015

Customer Advocate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture, great people, great training.

Cons

None so far that I can see.

5.0

Jun 1, 2015

Inviting and exciting place to work

People team

Recommend

CEO approval

Business Outlook

Pros

The people are very warm and welcoming at ZenPayroll. Everyone is excited about the product and works with passion and enthusiasm. It is a relaxed office with a family feel.

Cons

So far I have not discovered any negative aspects to working for ZenPayroll.

5.0

May 20, 2015

Unmatched Culture & Drive

Recruiting

Recommend

CEO approval

Business Outlook

Pros

This company is growing with undeniable speed. Usually with growth comes a shift in culture but ZenPayroll manages to not only retain all their quirky culture points that make them so endearing, but also make every single new employee truly feel their worth. Day one sucks you right into the family and makes you want to do everything you can to promote their mission. To fuel that motivation are amazing perks that keep you (possibly over)fed, healthy and happy.

Cons

They don't exist in my book.

Viewing 1042 - 1044 of 1,119 Reviews

Top companies for "Compensation and Benefits" near you

Amazon

3.7★Compensation & Benefits

Google

4.5★Compensation & Benefits

Jobs at Gusto

Head of Social and Influencer Marketing

Head of Social and Influencer Marketing

Head of Social and Influencer Marketing

Head of Social and Influencer Marketing

Head of Social and Influencer Marketing

Gusto

Gusto reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Customer Advocate

Inviting and exciting place to work

Unmatched Culture & Drive

Top companies for "Compensation and Benefits" near you

Jobs at Gusto

Gusto reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Gusto reviews FAQs

Jobs at Gusto