Is Gusto a good company to work for?

Gusto has an overall rating of 3.1 out of 5, based on over 1,204 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 44% of employees would recommend working at Gusto to a friend and 44% have a positive outlook for the business. The best reviews about Gusto have been left by employees working as Outbound Sales Representative , Customer Advocate and Account Executive .

Does Gusto pay their employees well?

According to anonymously submitted Glassdoor reviews, Gusto employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Gusto. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Gusto?

44% of Gusto employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gusto 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Gusto?

Software Engineer (61) , Benefits Specialist (24) , Customer Service Representative (24) , Payroll Specialist (22) , Sales (22) , Account Manager (20) , Account Executive (17) , Customer Care (15) , Customer Care Advocate (14) , Senior Software Engineer (12) , Outbound Sales Representative (11) , Recruiter (11) , Benefits Advisor (10) , Customer Advocate (10) , Customer Success Manager (9)

What are the pros of working at Gusto according to real employee reviews?

"Great people and a mission you can stand behind!" ((in 139 reviews)); "Long standing business that isn't going anywhere They aren't afraid of change They listen to employees for the most part Great benefits" ((in 129 reviews)); "Everyone is friendly" ((in 28 reviews)); "Great people and teams" ((in 28 reviews)); "Office is nice and has meals." ((in 22 reviews))

What are the cons of working at Gusto according to real employee reviews?

"Low Pay comparatively" ((in 59 reviews)); "Data Science has a reputation for good managers." ((in 40 reviews)); "4) Poor management" ((in 35 reviews)); "Saying training is poor is being generous." ((in 27 reviews)); "Upper management does not care." ((in 23 reviews))

What are employees saying about Gusto layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gusto layoffs and their outlook for job security at Gusto in 2026.

What are the top reviewed Gusto locations?

Denver , San Francisco , New York , Atlanta , Las Vegas , Houston , Los Angeles , Orlando , Chicago , Detroit , Colorado Springs , Seattle , Austin , Dallas , Ohio City , San Diego , Emeryville , San Jose , Colorado City , Philadelphia , Mentone , Saint Louis , Brooklyn , Phoenix , Anchorage , Louisburg , Raleigh , Denver City , The Colony , Hereford

Gusto reviews

3.1

44% would recommend to a friend

(1,117 total reviews)

Joshua Reeves

50% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.3

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.6

Senior management

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Sep 23, 2015

Amazing Culture

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Even as it grows, Gusto is an amazing place to work. There are common growing pains that are necessary as a company scales as quickly as Gusto has, but they constantly try to measure and take feedback every month to find whats working and what is not. This level of care definitely makes for a comfortable environment to work in every day.

Cons

There are not many downsides to working at Gusto. The biggest for my department is probably work-life balance. Theres no problem with going home after (or even before) dinner, but if you want to take on big projects, you'll see the people that usually do are the ones that stay late all the time.

4.0

Sep 6, 2015

Customer Advocate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Benefits, Great Culture and co-workers.

Cons

Unclear job expectations, job training was little to nonexistent

5.0

Sep 4, 2015

Great So Far :)

Customer advocate

Recommend

CEO approval

Business Outlook

Pros

+ SUPER Friendly and approachable staff + Great Learning and Development team that provides you with a comprehensive overview of all things payroll + Homey office feel + People put a lot of effort into creating smaller communities of interest which can be a saving grace when a company is getting so large, so fast

Cons

- The only downside are that the hours for Success and Care are a little wonky but nothing terrible. It's essentially just an extra hour than you'd expect.

Viewing 1063 - 1065 of 1,117 Reviews

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Jobs at Gusto

Benefits Onboarding Advocate

Service TM/ Liner/ Cashier

Member Benefits Specialist

Gusto

Gusto reviews

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Amazing Culture

Customer Advocate

Great So Far :)

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