Is Gusto a good company to work for?

Gusto has an overall rating of 3.1 out of 5, based on over 1,204 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 44% of employees would recommend working at Gusto to a friend and 44% have a positive outlook for the business. The best reviews about Gusto have been left by employees working as Outbound Sales Representative , Customer Advocate and Account Executive .

Does Gusto pay their employees well?

According to anonymously submitted Glassdoor reviews, Gusto employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Gusto. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Gusto?

44% of Gusto employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gusto 3.4 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Gusto?

Software Engineer (61) , Benefits Specialist (24) , Customer Service Representative (24) , Payroll Specialist (22) , Sales (22) , Account Manager (20) , Account Executive (17) , Customer Care (15) , Customer Care Advocate (14) , Senior Software Engineer (12) , Outbound Sales Representative (11) , Recruiter (11) , Benefits Advisor (10) , Customer Advocate (10) , Customer Success Manager (9)

What are the pros of working at Gusto according to real employee reviews?

"Great people and a mission you can stand behind!" ((in 141 reviews)); "Long standing business that isn't going anywhere They aren't afraid of change They listen to employees for the most part Great benefits" ((in 134 reviews)); "Everyone is friendly" ((in 29 reviews)); "Company moral and team is great." ((in 27 reviews)); "Great work life balance" ((in 25 reviews))

What are the cons of working at Gusto according to real employee reviews?

"Low Pay comparatively" ((in 59 reviews)); "Poor leadership and company culture" ((in 43 reviews)); "Data Science has a reputation for good managers." ((in 41 reviews)); "Saying training is poor is being generous." ((in 27 reviews)); "Upper management does not care." ((in 24 reviews))

What are employees saying about Gusto layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gusto layoffs and their outlook for job security at Gusto in 2026.

What Gusto locations have received the highest employee ratings?

San Francisco , Houston , Orlando , Atlanta , New York

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Gusto

Gusto reviews

3.1

44% would recommend to a friend

(1,117 total reviews)

Joshua Reeves

50% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Work/Life balance

3.3

Compensation and benefits

3.1

Culture & values

2.9

Career opportunities

2.6

Senior management

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Sep 23, 2021

Exciting rewarding work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Important impact in small business Super smart peers in EPD

Cons

Lots of meetings despite attempts to improve it

5.0

Aug 21, 2021

Cool place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Such an awesome team with a great energy. Can't help but feel you are part of a rocketship at Gusto

Cons

Growing fast and so dealing with ongoing changes

5.0

Jul 17, 2021

Great culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture and work office

Cons

Can not work from home

Viewing 1111 - 1113 of 1,117 Reviews

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Jobs at Gusto

Benefits Onboarding Advocate

Service TM/ Liner/ Cashier

Benefits Enrollment Specialist

Member Benefits Specialist

Revenue Operations Analyst

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