Where do I even begin? First off, I want to preface this by saying that I do not consider myself to be some GOAT employee, but I do take my job seriously, I’ve worked hard to be good at what I do, and I consider myself to be an easy-going co-worker who gets along with the vast majority of people.
This place is so toxic. Over my 15 year career, I’ve never worked with a more slimy, back-stabbing group of people. I literally lost sleep over the stress this job gave me. I had the esteemed honor to work with the most pretentious, mean-spirited manager you can imagine. I get that some people may read negative reviews and think “it can’t be that bad, they must be overreacting”, and I wish that were true. I know the market is garbage, but PLEASE avoid this place. Especially the retirement org (formerly Guideline, which was acquired by Gusto in Nov 2025).
Outside of the horrendous retirement org, the company is run by clueless leaders who think that AI is going to magically make their clunky, ad-filled product better. Everyone is an engineer now I guess. Don’t get me wrong, AI can be an incredible tool and the industry is only moving forward, but Gusto’s mindset here is laughable.
There’s so much more I’d like to say, but I’m just going to leave this here and move on with my life. Thank god I found someplace that actually treats people with respect and kindness. A truly novel thought, I know.
