Gusto reviews

3.1

44% would recommend to a friend

(1,117 total reviews)

Joshua Reeves

50% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid healthcare options Absolutely fantastic people

Cons

- Teams not hitting quota - Sweeping layoffs & tenured salespeople straight up quitting - Shooting from the hip mentality - upper sales management calls the shots with little to no reasoning for Gusto Pro operations. This has negatively impacted results & morale. - Teams are not operationally set up for success; poor onboarding processes, a turn-and-burn mentality, and there are very few true Gusto "partners." - Dismissed the AE role entirely - Mass attrition rates (+50% turnover for certain teams 2 years in a row) - A huge portion of GPRO talent goes to other teams - No 401(k) match

1.0
Apr 22, 2026

Good benefits but high expectations and low pay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are really good 😊

Cons

Way too much AI. Also expects way too much from customer facing team with little to no pay

Viewing 22 - 24 of 1,117 Reviews

Glassdoor has 1,204 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.