Gusto reviews

3.1

45% would recommend to a friend

(1,120 total reviews)

Joshua Reeves

50% approve of CEO

44% positive business outlook

Gusto has an employee rating of 3.1 out of 5 stars, based on 1,120 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gusto employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Aug 26, 2024

Needs help…

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart, dedicated, and well meaning people work here.

Cons

CEO needs to let loose of the reigns and let his leaders lead. I witnessed some of the poorest decisions being made, and the worst communication strategies.

3.0
Aug 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Great team members, fun office culture, benefits package is really strong

Cons

Team is really messy. Lots of changes constantly, and it's hard to keep up with the full vision. But it's very busy - you need to hustle and play a numbers game to hit your metrics.

2.0
Aug 23, 2024
Recommend
CEO approval
Business Outlook

Pros

- Individual contributors are typically very friendly, hardworking and care for each other as well as for customers

Cons

- Management is tone deaf and brutal at times (layoff, benefits removal advertised as "imrpovements") - No clear vision from the top. Myopic horizon is often preferred by product managers and managers so they can hit their promotion incentives, which are not crafted to encourage risk taking or long term projects

Viewing 259 - 261 of 1,120 Reviews

Glassdoor has 1,207 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.