Gusto Software Developer reviews

3.6

52% would recommend to a friend

(57 total reviews)

Joshua Reeves

54% approve of CEO

53% positive business outlook

Software Developer employees have rated Gusto with 3.6 out of 5 stars, based on 57 company reviews on Glassdoor. This indicates that most Software Developer professionals have a good working experience there. Gusto is rated in line with the average (within 1 standard deviation) by Software Developer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

57 reviews
2.0
Mar 13, 2026

In decline

Recommend
CEO approval
Business Outlook

Pros

- Decent comp - Higher level staff can WFH but only 3 out of 5 days.

Cons

- No hope of IPO and liquidity events are rare. - Talent is leaving but slowly due to crummy job market - Refusal to address underlying infrastructure issues in favor of new features that release to mixed customer reception. - Company tracks number of PRs opened, closed, merged as a performance metric, promotions have already been given based on these metrics. - Directionless AI mandates. Every engineer meeting is how LLMs will replace us but then no official guidance and what we're supposed to do and what processes require LLMs in a mandatory sense. - Increasing pressure on performance with associated metrics now being tracked but the metrics are useless. - C Suite and Board of Directors heavy LLM boosters with ties to other LLM companies - Official communications stating LLMs will take over the entire software lifecycle and error handling recovery aspects of the job. Which seems dangerous given the sensitivity of data we handle.

5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

- Pay is decent - WLB is good - People seem enthusiastic about working here

Cons

- IPO probably never happening since company started in 2011 so half your "total comp" is monopoly money

2.0
Feb 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some great colleagues; useful product; decent work-life balance

Cons

Leadership decided generative AI is the solution without defining the problem. The answer to everything is AI and CEO says you should leave if you don’t want to champion AI. Would be a great place to work for someone who wants to do everything in AI, but is demoralizing for those who care about code, craft, quality, actually engaging with interesting problems, and humanity in general.

Viewing 4 - 6 of 57 Reviews

Glassdoor has 1,204 Gusto reviews submitted anonymously by Gusto employees. Read employee reviews and ratings on Glassdoor to decide if Gusto is right for you.