Gusto Software Engineering reviews

4.1

100% would recommend to a friend

(2 total reviews)

Joshua Reeves

100% approve of CEO

100% positive business outlook

Reviews by job title

2 reviews
4.0
Jun 15, 2017

Engineering

Recommend
CEO approval
Business Outlook

Pros

Benefits are pretty solid. 401k matching was recently removed, but that was atypical for a startup anyways. PTO is actually unlimited and employees tend to take an above average amount (at least in my department). We have a sizable customer base and they generally love the product. Engineering is of above average quality. Very good employee retention rate (employees are probably just happy in general). C suite is very transparent about financials and business dealings and decisions. The company culture has a handful of unique elements (e.g. annual company wide camping trip/getaway)

Cons

Offices have become significantly more cramped and overall seem dirtier and less nice than a couple years ago (SF). Catered lunch every day is nice, but the food is often mediocre to bad. Moderate churn in middle management. Building solutions for things like payroll and insurance means a lot of dealings with legislation and boring regulations, which can be uninspiring at best. Occasionally inept individuals become managers and do some damage to departments or teams. I'm slightly underpaid given my amount of experience and peer comparisons.

5.0
Nov 4, 2015
Recommend
CEO approval
Business Outlook

Pros

What I enjoy most about working at Gusto stems from the transparency here and the readiness to evolve. When people are disappointed by an aspect of working here, there are many platforms to express it. This includes the quarterly culture surveys, our biweekly 1:1s, monthly retroactive meeting and the weekly AMAs, where you ask members of the Staff (executives) anything that's on your mind, just to name a few. Best of all, when it's clear that the employees want to see something change, the change comes more often than not. When we expressed that peer review feedback was lacking, the People team put together a performance development program. When our org structure was holding us back, the leads adjusted quickly. When employees wanted a 401k, the People team arranged a plan. When the engineers expressed a desire to have a hackathon, we organized one a few months later. The change here is constant, and Gusto is always striving to keep us satisfied.

Cons

Because we're still really small and trying to do so much at once, a lot of the kinks in our processes are still being worked out. We're trying a lot of things for the first time, so you have to be ready for the bumps that come along the way. The good news is that we always try to learn quickly from our mistakes and adjust.

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