H&M reviews

3.5

61% would recommend to a friend

(17,385 total reviews)
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Daniel Erver

63% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

17K reviews
3.0
May 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fun work environment, opportunities to travel and be a part of store openings, great starting pay, meeting new people that become family

Cons

H&M wants to have a great place to work, work environment but in actuality it's not. I've been working here fulltime for 4 years and witnessed how upper head plays favoritism. It's all politics, about who you know if you want to move you up with the company. There's really not much room for growth unless your friends with the district team. They also have a bad habit of hiring unqualified people for management positions which ultimately brings down the moral of the store. There is also no work life balance which sucks if your full time or in a management position. They expect you to dedicate your whole life to the company so you really don't have any room to do anything outside of work like work another part time job or go to school full time. After a year or two of working at H&M you start to see all the shenanigans that go on behind the scenes.

2.0
Oct 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Birthday pay, great employee discount, paid time off benefits, corporate level positions pay great, full staff in every location

Cons

If you were a district manager at your company they would tell you you're only good enough to be a store manager at H&M. They value their internal hires more than external. It is impossible to close and fold down the store at the end of the night because all of your product has to be on the floor. There is pretty much no such thing as backstock. I was told by my upper management numerous times to clock out because I could not get overtime but to still work off the clock as if it was not an option, which is a serious HR issue. Unless you are applying for an office position at H&M, do not even consider it. They treat everyone working their floors like crap.

4.0
Oct 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Great people and support systems that can be cultivated from within your location. As a manager you have the ability to push your own growth and development. Quality training materials are available and encouraged. Pay is very competitive compared to most large retailers. Excellent benefits and PTO that you can accrue. Generally a great place to be if Retail is your calling!

Cons

Training can be hit or miss, company policies have evolved over the past few years and has allowed training and development take an immediate hit. When training time effects the stores bottom line that is where the company makes cuts, contributing to training that can be less rewarding. Its retail, work life balance is okay, flexibility for vacation is quite good though.. District team members can be un-responsive and distant.

Viewing 31 - 33 of 17,385 Reviews

Glassdoor has 21,530 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.