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      H&M

      Part of H&M Group

      Engaged Employer

      H&M reviews

      3.5

      61% would recommend to a friend

      (17,385 total reviews)
      avatar

      Daniel Erver

      63% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      H&M has an employee rating of 3.5 out of 5 stars, based on 17,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      17K reviews
      3.0
      Jul 2, 2026

      Supportive management but inconsistent scheduling challenges

      Cos - sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The manager is friendly, approachable, and understanding. They regularly check in on employees to make sure they're doing okay and are supportive when issues arise, creating a more comfortable working environment.

      Cons

      While the team can be supportive at times, one challenge is the inconsistency in scheduling. Despite submitting my availability, I was typically assigned only one shift per week. As a new employee, it often felt like I was treated as a backup and only scheduled when there were staffing shortages. The onboarding process could also be improved. As someone new to the role, I sometimes felt judged for not already knowing the team's processes and expectations, rather than being given sufficient guidance and training. A more welcoming and supportive environment for new hires would make a significant difference.

      Viewing 13 - 15 of 17,385 Reviews
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      ReviewsH&M reviews

      Glassdoor has 21,530 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.