Is H&M a good company to work for?

H&M has an overall rating of 3.5 out of 5, based on over 21,555 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at H&M to a friend and 46% have a positive outlook for the business. The best reviews about H&M have been left by employees working as Full Time Sales Associate , Cashier and Project Manager .

Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3151) , Sales Advisor (3001) , Part-time Sales Advisor (1153) , Sales Assistant (924) , Department Manager (921) , Visual Merchandiser (837) , Retail Sales Associate (590) , Store Manager (375) , Vendeur (282) , Vendeuse (208) , Sales (188) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (150)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 856 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 800 reviews)); "Team was great and motivating" ((in 520 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 473 reviews)); "Culture was good and inclusive" ((in 354 reviews))

What are the cons of working at H&M according to real employee reviews?

"Management was poor and disorganised" ((in 1298 reviews)); "It seems like all they care about is availability and low pay for sales advisors." ((in 914 reviews)); "managers were rude and inflexible" ((in 657 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 506 reviews)); "Low salary and a lot of shift hours to work for because of the less employers we had." ((in 490 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

What are the top reviewed H&M locations?

New York , Chicago , Los Angeles , Washington , Atlanta , Dallas , Houston , Philadelphia , San Francisco , Boston , Miami , San Diego , Las Vegas , Charlotte , San Jose , San Antonio , Orlando , Portland , Denver , Austin , Seattle , Columbus , Brooklyn , Scottsdale , Jersey City , Raleigh , Costa Mesa , Grand Rapids , Nashville , Minneapolis

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H&M

Part of H&M Group

H&M reviews

3.5

61% would recommend to a friend

(17,403 total reviews)

Daniel Erver

62% approve of CEO

46% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

H&M has an employee rating of 3.5 out of 5 stars, based on 17,403 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

3.0

Jun 1, 2012

Decent pay for what it is, difficult to progress

Part-time sales advisor

Recommend

CEO approval

Business Outlook

Pros

For retail, they actually pay relatively well compared to other retailers. I was on £6.20 an hour which was above average at the time. It's very fast paced so if you enjoy being kept busy, it's great.

Cons

The employee structure is very flat so you find those who progress keep moving around in the same role before eventually moving up but this was relatively rare. As a part timer, it was almost impossible.

4.0

May 17, 2012

Fast paced

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Money and co- workers. Fun environment!

Cons

Constant policy changes. Communication from upper management. Technology!!!!

4.0

May 16, 2012

Fast-Paced, never boring

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Good starting pay vs. other retailers Good discount- 25% off Fun coworkers Days are broken down into different functions, you don't do the same thing for 8 hours Variability of shifts Can wear whatever you want, can be yourself Recognized for customer service skills in weekly competitions

Cons

Hectic and stressful, especially in the summer and on weekends Only have opportunities for promotion and raises around once a year Some management and other advisors have bad attitudes and treat you like you know nothing Inconsistent training standards Staying 2+ hours after close to straighten store and run back clothes from the fitting room

Viewing 17341 - 17343 of 17,403 Reviews

Jobs at H&M

H&M Sales Advisor- Norfolk Premium Outlets

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Decent pay for what it is, difficult to progress

Fast paced

Fast-Paced, never boring

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