Is H&M a good company to work for?

H&M has an overall rating of 3.5 out of 5, based on over 21,530 reviews left anonymously by employees. This rating has been stable over the past 12 months. 61% of employees would recommend working at H&M to a friend and 46% have a positive outlook for the business. The best reviews about H&M have been left by employees working as Full Time Sales Associate , Cashier and Project Manager .

Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3147) , Sales Advisor (2998) , Part-time Sales Advisor (1149) , Sales Assistant (922) , Department Manager (920) , Visual Merchandiser (835) , Retail Sales Associate (590) , Store Manager (373) , Vendeur (282) , Vendeuse (209) , Sales (188) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (150)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 878 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 796 reviews)); "Team was great and motivating" ((in 536 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 458 reviews)); "Culture was good and inclusive" ((in 351 reviews))

What are the cons of working at H&M according to real employee reviews?

"Poor management and very cliquey at times" ((in 1292 reviews)); "It seems like all they care about is availability and low pay for sales advisors." ((in 936 reviews)); "managers were rude and inflexible" ((in 649 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 504 reviews)); "low salary and hard to give customer service to israelis" ((in 469 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

What are the top reviewed H&M locations?

New York , Chicago , Los Angeles , Washington , Atlanta , Dallas , Houston , Philadelphia , San Francisco , Boston , Miami , San Diego , Las Vegas , Charlotte , San Jose , San Antonio , Orlando , Portland , Denver , Austin , Seattle , Columbus , Brooklyn , Scottsdale , Jersey City , Raleigh , Costa Mesa , Grand Rapids , Nashville , Minneapolis

H&M reviews

3.5

61% would recommend to a friend

(17,385 total reviews)

Daniel Erver

63% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,385 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

H&M has an employee rating of 3.5 out of 5 stars, based on 17,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

17K reviews

3.0

Aug 11, 2010

Great place to start a career in retail

Sales associate

Recommend

CEO approval

Business Outlook

Pros

H&m was a great introduction to the retail world. I think it's a very fair company that pays it's employees decently. The opportunity for advancement is there, if you want to and are willing to go after it.

Cons

My experiences with the management left me to feel that if any associate wanted to advance, they'd have to seek the help of someone above the store manager if they wanted to get something done in a timely fashion and be taken seriously and be recognized for their hard work.

3.0

Jun 23, 2010

Difficult to Move Up

Sales associate

Recommend

CEO approval

Business Outlook

Pros

If you work hard you get recognized for it and they offer more freedom.

Cons

If you don't work hard it doesn't matter and they give endless chances to useless employees. They give hard reviews in order to save money and make it very difficult to move up regardless of how well suited you are for the position.

4.0

Apr 6, 2010

Great Benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits, managers receive 3 weeks of vacation, 7 paid holidays as well as 7 wellness days. Sales associate receive 2 weeks of vacation and part time sales associates receive limited benefits as well.

Cons

H&M had a set of Shared Valued it us to work with which allowed for a employee friendly work place. Now they're rarely mentioned, it's the Five Basic Demands. Although, benefits are great the benefits department is no longer employee friendly. Takes a longer time to get questions answered. Maybe this is the sad reality of a company's growth, employee relations fall by the waste side.

Viewing 17368 - 17370 of 17,385 Reviews

Jobs at H&M

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H&M Sales Advisor - Moorestown Mall

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H&M

H&M reviews

Company ratings over time

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Great place to start a career in retail

Difficult to Move Up

Great Benefits

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