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      H&R Block

      Engaged Employer

      H&R Block Client Service Coordinator reviews

      3.9

      15% would recommend to a friend

      (12 total reviews)

      Curtis Campbell

      Not enough data to show CEO approval

      15% positive business outlook

      Ratings by category

      3.4

      Culture & values

      3.4

      Work/Life balance

      3.4

      Senior management

      3.4

      Career opportunities

      3.1

      Diversity & inclusion

      3.0

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      12 reviews
      3.0
      Sep 3, 2024

      I'm sure it would've been an okay job

      Client service coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      There were rushes and lulls. Nothing too extreme in the workload. If you could make all of your calls at the top of your shift you stood a good chance of coasting the last half of your shift and only needing to answer calls/questions. You got to learn a lot about taxes and how to properly direct clients if the tax pros were busy.

      Cons

      The Tax Pros depend (!!!) on the amount of clients they take per tax season, their bonuses at the end of the tax season reflected how many clients they saw/completed. They do not like the idea that you may want to jeopardize that number for them, They tend to take it personally when they lose a client and you can be the first blamed for the loss. BC of the high turnover for Client Service Coordinator (receptionist) I can't guarantee that they'll be nice to you at first. Trust issues, maybe?

      5.0
      Mar 7, 2024

      Great atmosphere

      Client service coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The atmosphere of the location that I work at is amazing.

      Cons

      Training needs to be revamped.

      Viewing 1 - 3 of 12 Reviews
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