Flexible schedule and fun culture, but low pay and training issues - Client Services Coordinator H&R Block Employee Review

Amazing company culture. Employees genuinely love hanging out with the interns and would take us to lunch to chat about anything we wanted.

I didn't get to pick the exact information technology placement, it was random for all the incoming interns.

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.