HCLTech Customer Service reviews

3.4

64% would recommend to a friend

(23 total reviews)
avatar

C. Vijayakumar

79% approve of CEO

35% positive business outlook

Customer Service employees have rated HCLTech with 3.4 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Customer Service professionals have a good working experience there. HCLTech is rated in line with the average (within 1 standard deviation) by Customer Service professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

23 reviews
5.0
Mar 21, 2025

Good overall

Recommend
CEO approval
Business Outlook

Pros

Hybrid work, good benefits, flexible schedule.

Cons

long responses from management and system.

4.0
Jan 13, 2025

General thoughts

Recommend
CEO approval
Business Outlook

Pros

Flexibility, understanding, good structured environment, remote options available

Cons

Too low salary and not enough performance reviews (in a year I got none)

Viewing 1 - 3 of 23 Reviews

Glassdoor has 56,724 HCLTech reviews submitted anonymously by HCLTech employees. Read employee reviews and ratings on Glassdoor to decide if HCLTech is right for you.