HCLTech IT Help Desk Analyst reviews

2.5

70% would recommend to a friend

(47 total reviews)
avatar

C. Vijayakumar

56% approve of CEO

17% positive business outlook

IT Help Desk Analyst employees have rated HCLTech with 2.5 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most IT Help Desk Analyst professionals have an average working experience there. HCLTech is rated 35% below average by IT Help Desk Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

47 reviews
4.0
Jul 21, 2023
Recommend
CEO approval
Business Outlook

Pros

Don't plan on getting promoted or ask for a raise because they currently have a hiring, promotional and wage increase freeze in effect until further notice.

Cons

Workload increases frequently, teams getting smaller by the day and yey they won't give any of us raises or promotions.

4.0
Mar 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Hybrid or Working Remotely Helpful team

Cons

#Performing L2 tasks as L1 #Bonuses depending on the performance - Performance depends on the count of interactions you take, so Night shifts gets less performance -> Less Bonuses #No career development - Depends on the project you take, but in most of them, if you have applied for L1, you will stay as L1 until you leave the company and apply external for another position #Lack of Knowledge in Knowledge Base #Stressful enviorment

2.0
Jan 2, 2023

Company Review

Recommend
CEO approval
Business Outlook

Pros

The employment situation is stable and reliable

Cons

They have high turnover. It's a difficult company to work for. I wouldn't recommend working for this company

Viewing 19 - 21 of 47 Reviews

Glassdoor has 56,733 HCLTech reviews submitted anonymously by HCLTech employees. Read employee reviews and ratings on Glassdoor to decide if HCLTech is right for you.