Is HCLTech a good company to work for as a Sr. Customer Service Representative?

Sr. Customer Service Representative professionals working at HCLTech have rated their employer with 3.6 out of 5 stars in 67 Glassdoor reviews. This is a higher than average score with the overall rating of HCLTech employees being 3.5 out of 5 stars. Search open Sr. Customer Service Representative Jobs at HCLTech now and start preparing for your job interview by browsing frequently asked Sr. Customer Service Representative interview questions at HCLTech .

Does HCLTech pay Sr. Customer Service Representative employees well?

Sr. Customer Service Representative professionals rate their compensation and benefits at HCLTech with 2.8 out of 5 stars based on 67 anonymously submitted employee reviews. This is 3.5% worse than the company average rating for salary and benefits. Find out more about Sr. Customer Service Representative salaries at HCLTech.

What are the top reviewed jobs at HCLTech?

Software Engineer (5104) , Technical Lead (2563) , Senior Software Engineer (2519) , Lead Engineer (2288) , Analyst (1945) , Senior Analyst (1636) , Consultant (1035) , Senior Technical Lead (815) , Specialist (781) , Associate Consultant (699) , Senior Consultant (693) , Technical Specialist (677) , Project Manager (655) , Senior Specialist (619) , Software Developer (597)

What are the pros of working at HCLTech according to real employee reviews?

"job security is good but don't expect extra one rupee from company they won't even pay anything" ((in 2263 reviews)); "Work culture and hike is good in development project compared with any other service based organization." ((in 2064 reviews)); "Good work environment and people" ((in 1314 reviews)); "Good to work and good Environment" ((in 915 reviews)); "Working environment is good but in few project depends on client and people around you." ((in 718 reviews))

What are the cons of working at HCLTech according to real employee reviews?

"Low salary and if you didn't get good project then your learning curve will go down" ((in 3920 reviews)); "Very poor management by managers will ignore if you are on bench and dont care about your security" ((in 2073 reviews)); "No salary hike or negligible" ((in 1856 reviews)); "Less pay and very less hikes" ((in 981 reviews)); "Mostly depends on manager and if you are good than it is hard to move to better project." ((in 851 reviews))

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HCLTech

HCLTech Sr. Customer Service Representative reviews

3.6

64% would recommend to a friend

(67 total reviews)

C. Vijayakumar

81% approve of CEO

69% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

2.8

Compensation and benefits

2.7

Senior management

Sr. Customer Service Representative employees have rated HCLTech with 3.6 out of 5 stars, based on 67 company reviews on Glassdoor. This indicates that most Sr. Customer Service Representative professionals have a good working experience there. HCLTech is rated in line with the average (within 1 standard deviation) by Sr. Customer Service Representative professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

67 reviews

3.0

Sep 28, 2017

The best thing is job security of the job.

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Job Security. Ease at work, Flexible working hours

Cons

No variables, Politics, Not much salary hike during appraisals

3.0

Sep 12, 2017

Have to look on employees growth

Senior customer service representative

Recommend

CEO approval

Business Outlook

Pros

Job Stability , Flexibility , Good timings

Cons

Low salaries and few promotions( Politics). Not recognised for efforts

3.0

Aug 30, 2016

Duh!

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Stable Company for working in US

Cons

Internal Politics, Huge hierarchy pyramid, Internal Departments don't work together

Viewing 64 - 66 of 67 Reviews

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Senior Customer Service Representative.

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HCLTech

HCLTech Sr. Customer Service Representative reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

The best thing is job security of the job.

Have to look on employees growth

Duh!

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