Is HCLTech a good company to work for as a Senior Tech Support Officer?

Senior Tech Support Officer professionals working at HCLTech have rated their employer with 3.4 out of 5 stars in 452 Glassdoor reviews. This is a lower than average score with the overall rating of HCLTech employees being 3.5 out of 5 stars. Search open Senior Tech Support Officer Jobs at HCLTech now and start preparing for your job interview by browsing frequently asked Senior Tech Support Officer interview questions at HCLTech .

Does HCLTech pay Senior Tech Support Officer employees well?

Senior Tech Support Officer professionals rate their compensation and benefits at HCLTech with 3.0 out of 5 stars based on 452 anonymously submitted employee reviews. This is 3.4% better than the company average rating for salary and benefits. Find out more about Senior Tech Support Officer salaries at HCLTech.

What are the top reviewed jobs at HCLTech?

Software Engineer (5106) , Technical Lead (2565) , Senior Software Engineer (2518) , Lead Engineer (2289) , Analyst (1947) , Senior Analyst (1636) , Consultant (1035) , Senior Technical Lead (818) , Specialist (783) , Associate Consultant (699) , Senior Consultant (694) , Technical Specialist (677) , Project Manager (657) , Senior Specialist (619) , Software Developer (597)

What are the pros of working at HCLTech according to real employee reviews?

"work life balance is good and you prefer this company for long term if you are not expecting hike and promotion" ((in 5686 reviews)); "job security is good but don't expect extra one rupee from company they won't even pay anything" ((in 2282 reviews)); "Work culture and hike is good in development project compared with any other service based organization." ((in 2073 reviews)); "work environment was good and friendly" ((in 1317 reviews)); "Good environment and good place to work" ((in 909 reviews))

What are the cons of working at HCLTech according to real employee reviews?

"The salary for the employees is very less although is very normal but obviously you expect more always" ((in 3940 reviews)); "Very poor management by managers will ignore if you are on bench and dont care about your security" ((in 2066 reviews)); "No salary hikes and life will be stagnant and your resume will become obsolete if you stay there for 3 years." ((in 1851 reviews)); "cost of living just be same as bangalore or chennai because the pay is low compare to those cities" ((in 955 reviews)); "Mostly depends on manager and if you are good than it is hard to move to better project." ((in 838 reviews))

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HCLTech

HCLTech Senior Tech Support Officer reviews

3.4

57% would recommend to a friend

(452 total reviews)

C. Vijayakumar

65% approve of CEO

58% positive business outlook

Ratings by category

3.8

Work/Life balance

3.4

Diversity & inclusion

3.3

Culture & values

3.3

Career opportunities

3.0

Senior management

3.0

Compensation and benefits

Senior Tech Support Officer employees have rated HCLTech with 3.4 out of 5 stars, based on 452 company reviews on Glassdoor. This indicates that most Senior Tech Support Officer professionals have a good working experience there. HCLTech is rated in line with the average (within 1 standard deviation) by Senior Tech Support Officer professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

452 reviews

2.0

Jan 17, 2026

comment for 4 years of serve

Tech lead

Recommend

CEO approval

Business Outlook

Pros

quick response for general support request

Cons

all Indian manager, hard to contact

3.0

Jan 12, 2026

Appraisal cycle is not good , no clear communication

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Good MNC to join at entry level

Cons

Appraisal cycle is not good , no clear communication, less appraisal.

4.0

Jan 4, 2026

Work life balance

Tech lead

Recommend

CEO approval

Business Outlook

Pros

Stable Work in HCL company

Cons

very minor hike in salary

Viewing 10 - 12 of 452 Reviews

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HCLTech

HCLTech Senior Tech Support Officer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

comment for 4 years of serve

Appraisal cycle is not good , no clear communication

Work life balance

Jobs at HCLTech

HCLTech reviews FAQs

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