HCSS reviews

4.1

84% would recommend to a friend

(235 total reviews)
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Steve McGough

95% approve of CEO

71% positive business outlook

HCSS has an employee rating of 4.1 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HCSS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

235 reviews
1.0
Jan 30, 2016

Working for this company is a bad idea

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There aren't any at this company

Cons

No future No harmony between departments Very badly written software Misinforming customers

1.0
Aug 16, 2019

Incompetent

Recommend
CEO approval
Business Outlook

Pros

I absolutely was unable to produce one positive thing to say about this company.

Cons

Lets start with their quasi-intellectual Wolf of Wall Street rip off interview process. They ask ridiculous questions that serve no relevance to the actual position and base their hiring decision off of that. They asked a scenario question where the applicant has to guess what the interviewer is thinking of while they are in a grocery store. Once you get the job if you make it past that process, they like to think of themselves like they're Google but it's actually a very small company with outdated software.

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HCSS Response
6y
I am sorry for your experience. Your description of HCSS is uncommon, so we appreciate the time you took to share it with us. I regret you found no enjoyment during your three years at HCSS and we appreciate your contribution during that time to reach our annual company profit sharing bonus goal of 20% to 30% of salary. Many employees enjoy our stock ownership program, 24/7 fitness facilities, flexible work schedules, and many other unique benefits. As we continue to grow, we are fortunate to have so many great candidates enjoying the process that helps them become part of our company. Our interview process is multi-faceted. One aspect of the process includes scenario based questions that allow us to evaluate an individuals structured problem solving skills and decision making ability. As always, we will continually work to evaluate and improve our processes so the people we hire are a good fit who enjoy the work they do each day, their colleagues, and their work environment. Please reach out to me directly if you have any questions and thank you for three years of service at HCSS. We wish you the best in your next role. Marcus Wilkins, HR Organizational Development Manager
2.0
Mar 5, 2018

Shiny on the outside, but gloomy once you've been here a while

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fitness center (small) with workout equipment and trainers Fruit and snacks, drinks in kitchen Free lunch on Friday Flexible hours WFH once every 2 weeks Profit sharing at end of year

Cons

TERRIBLE medical/dental/vision insurance. They "pay" your health insurance, but claims are an absolute mess and your out-of-pocket max and deductible are sky-high. No maternity/paternity leave Don't question authority or management decisions Fitness benefits ONLY if you like to run People get promoted based on their ability to say "yes," not on skill or merit Some people take the whole workload while others slack off Only see your full profit share if you stay with the company for 6 years, otherwise you lose 25% per year. Outdated programming systems mean every developer has to be "trained" when hired (because CEO refuses change). CEO/Owner micromanages every department. CEO's political views forced onto employees (and customers).

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HCSS Response
7y
Thanks for your review! To clarify, $12,000 is the maximum out of pocket family limit for out-of-network claims annually. Amounts outside of this will be covered by insurance. To counter rising healthcare costs, we subsidize the premiums and take care of our team by also contributing $3000 to a family HRA account every year, which rolls over indefinitely! - Jackie
Viewing 7 - 9 of 235 Reviews

Glassdoor has 280 HCSS reviews submitted anonymously by HCSS employees. Read employee reviews and ratings on Glassdoor to decide if HCSS is right for you.