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      HCSS

      Engaged Employer

      HCSS reviews

      4.1

      84% would recommend to a friend

      (235 total reviews)
      avatar

      Steve McGough

      95% approve of CEO

      71% positive business outlook

      Ratings by category

      4.4

      Culture & values

      4.3

      Diversity & inclusion

      4.3

      Work/Life balance

      4.3

      Career opportunities

      3.8

      Compensation and benefits

      3.7

      Senior management

      HCSS has an employee rating of 4.1 out of 5 stars, based on 235 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The HCSS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      235 reviews
      1.0
      Aug 10, 2023

      No longer a place worth your time

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some of the best co-workers (some becoming life-long friends) I've ever worked with. Stringent hiring process makes sure that the people on-boarded are personable and know their stuff. Free lunch on Fridays for those who work in-office.

      Cons

      Ever since the Thoma Bravo acquisition a couple years back, this place has been going downhill quick. HCSS used to be a place I would absolutely GUSH about to anyone/everyone that would listen - telling them I worked at one of the best places in TX. Due to changes brought by new management it's now a mediocre-at-best workplace with supervisors acting in the best interest of the top brass. For a place that hinges so much on it's culture it's ironic they allowed it to rot with Thoma Bravo's bullheaded focus on a 5 year return on their investment. They sullied what was once a dream place to hang your hat. It's now a mediocre company to work for and future applicants should likely look elsewhere. The compensation is also below industry standard and has been for some time.

      avatar
      HCSS Response
      2y
      We truly do appreciate when past employees take their time to share feedback with us. It's extremely helpful in reviewing how we as an organization can better move forward. We are sorry to hear that the time you spent with us didn't meet your expectations toward the end. HCSS has been acquired by a Private Equity Firm which in turn has caused changes for the business as a whole. Overall though, these changes are to ensure HCSS' continued success. We understand that along with the business' success, a huge focus should also be on our employee's well-being. To name a couple of initiatives we've taken recently, HR has expanded benefits to be more inclusive for our workforce and they've launched a company-wide compensation restructure to ensure salaries are fair and within the benchmarked industry rate. In fact, the recent changes to our benefits were met with a 91% satisfactory rating when polled! We don't plan to stop there though as we are looking into further ways to possibly expand PTO, 401K, etc. We do plan to continue the tradition of making employee well-being a priority at HCSS as we know just how important it is to an organization's overall health and growth. Thank you again for your feedback and please feel free to email us further at employeereviews@hcss.com with any additional information you'd like to share.
      3.0
      May 27, 2022

      Was a great company

      Software development supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      - A lot of the old guard remembers what the company used to be and is trying to recreate that - Smart and fun coworkers, I stay for my teammates and friends - Work is challenging and anyone on the team (interns, senior devs, etc) can help plan and develop solutions for the customers - There is still a lot of freedom to move horizontally and vertically in company

      Cons

      - Benefits and pay were cut when company sold, there will likely be another sale in next few years, so very unstable situation - Loss in transparency, the office gossip is easiest and sometimes main source of info and only 75% accurate - Losing lots of people seeking better jobs

      1.0
      Jan 16, 2022

      Pretty sad

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You find some of the smartest, hardest working employees in the development department. I’ve learned so much from my peers about working with others and critical thinking.

      Cons

      When I started working for HCSS, I was hesitant to take the salary offer because it was quite low compared to other companies. Recruiting ultimately convinced me because of the profit sharing percentage. This in combination with unlimited rollover vacation time seemed good enough to compensate for the lower salary. As an employee owned company, we also received part of our shared profit as employee stock that grew as our company did well. It was nice. I felt secure and thought this could be a place that I could work for a long time. Every year we recited a mission, vision value statement which stressed making good lives for the employees. Company culture was something I never believed in but I was starting to. Not anymore. Fast forward to today. The CEO made up his mind to sell the company. Profit sharing bonus is gone, employees stocks are gone, roll over PTO is gone (2 weeks max now). The company did give a small, and I stress small, bump in pay to try and mitigate this but it doesn’t even come close. On top of this, the company is forcing everyone to comeback to the office. There is overwhelming support to continue allowing people, who want to, to work remotely. Also, there is no requirement to be masked or vaccinated or tested to work in the office. People get covid all the time and we actually had an employee die from covid not too long ago. Our productivity has been just as good and expenses very low. I personally save 10 hours a week in commute time. A permanent remote work option is pretty valuable to me, not a complete replacement for the loss in pay but enough to possibly keep me as an employee. The CEO isnt having it. His answer to all the employees is that productivity is not that important and if you don’t like things, maybe HCSS is not the right “fit” for you and you should go elsewhere. Nice.

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      Glassdoor has 280 HCSS reviews submitted anonymously by HCSS employees. Read employee reviews and ratings on Glassdoor to decide if HCSS is right for you.