HCSS reviews

4.2

86% would recommend to a friend

(61 total reviews)
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Steve McGough

95% approve of CEO

75% positive business outlook

Reviews by job title

61 reviews

Reviews about "Compensation"

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3.0
Jan 3, 2024
Recommend
CEO approval
Business Outlook

Pros

- Nice people. - This company will do well. As an employee, you will not.

Cons

Just ask them what language their code is written in. It is a huge handicap. This will plague the company for years and deeply stunt your development. Then ask about how bonuses compare vs. prior to the private equity takeover. - Want to specialize in an obscure programming language that isn't used at any other company in the world? - Would you like to join a company which has fundamentally shifted its business model (private equity) to no longer offer the level of compensation to employees it did for the last 37 years?

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HCSS Response
2y
First off, thank you for providing us feedback on your experience here with HCSS, especially regarding the technical side of the business. To address your concerns regarding our coding language, we know that working with stacks like VDF may not seem ideal, but many of our engineers now excel in other tech stacks and, as mentioned in a previous review, individuals from mobile and web teams started by first learning important skills in VDF. With this, HCSS keeps our developers' growth a top priority by offering many ways for them to expand their skills. Regarding our transition to Private Equity, our organizational goal for HCSS is to ensure its continued growth. That will come with some growing pains, but our Leadership Team is continuously working to ensure HCSS is a destination employer. HR has and will continue to review market salary averages and well as keep up to date with any benefits that would improve our employee-first culture. We encourage you to have open conversations with your leaders regarding topics that concern you. Said feedback is crucial in allowing Leadership to be aware of the needs of our employees.
5.0
Dec 26, 2023
Recommend
CEO approval
Business Outlook

Pros

People and perks are great! They hold events throughout the year to promote inclusion and still offer profit sharing. Great if you're trying to get your foot in the door and work with good epople.

Cons

Salary ranges could be better compared to industry comparisons.

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HCSS Response
2y
Dear Employee, thank you so much for the positive review! It's lovely to hear you are enjoying not only the benefits HCSS provides but also that your work/life balance is great! That is truly something we strive for here at HCSS. We also love to see continued feedback on how great our people here are! It's so nice to be able to come to work and be surrounded by so many wonderful people. We promise to continue our commitment to bettering our community in any way we can which includes more inclusive events, salary structure, benefits, on-campus amenities, etc. All the best to you during your time here with us and thanks again!
3.0
Aug 31, 2023
Recommend
CEO approval
Business Outlook

Pros

HCSS has an excellent culture and some great employees. There are lots of nice wellness perks too.

Cons

Some of the software teams support legacy desktop products written in an obsolete language (VDF) in addition to newer web and mobile technologies. HCSS hires people with no software development experience for entry level positions and trains them. It's a nice way to break into the industry without a Computer Science degree, but ultimately these developers get stuck there since other companies do not use VDF. HCSS also pays way below market rate and historically used annual profit sharing (end of year bonus) to justify it. This is not the place to work if you care about a competitive salary.

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HCSS Response
2y
Thank you so much for your review; it's greatly appreciated. Your feedback provides us with valuable insights into the technical aspects of our business, which is particularly crucial for us as a software-based company. While we understand that working with legacy technology stacks like VDF may not always appear ideal, it's important to note that we are deeply committed to the career development of our developers. Many of our developers who now excel in other technical areas such as web (.Net) and mobile actually began their journey with us by gaining valuable experience in VDF. We are proud of our commitment to training and nurturing talent, even those without formal development experience. Beyond initial training, we consistently offer opportunities for our developers to expand their skills and transition into new technical domains. Regarding the technical leadership, we have made significant changes to ensure HCSS can leverage the full extent of our technical expertise and support its growth. Your feedback reinforces our commitment to continuous improvement, and we are grateful for your perspective. Additionally, in response to your comments about compensation, our HR department has proactively undertaken a salary benchmarking initiative across the organization. This ensures that our salary packages remain competitive and align with current market standards. Lastly, we are delighted to hear that our employees continue to receive commendations for their excellence. It's evident that our HCSS team members truly stand out, and we appreciate your recognition of their exceptional qualities. Thank you once again for your valuable feedback!
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