HCSS Technical Support Analyst reviews

4.2

64% would recommend to a friend

(30 total reviews)
avatar

Steve McGough

98% approve of CEO

63% positive business outlook

Technical Support Analyst employees have rated HCSS with 4.2 out of 5 stars, based on 30 company reviews on Glassdoor. This indicates that most Technical Support Analyst professionals have an excellent working experience there. HCSS is rated in line with the average (within 1 standard deviation) by Technical Support Analyst professionals compared to other employers within the Information Technology industry (3.7 stars).

Reviews by job title

30 reviews
5.0
Apr 21, 2022

The way support should be.

Recommend
CEO approval
Business Outlook

Pros

• A clear path to growth and development. • A delightfully fun work environment. • Incredible benefits and amenities. • Great pay and profit sharing. • Challenging engaging work that makes you think. • So many smart capable teammates that have your back when things get tough.

Cons

• No paid sick leave separate from PTO or “paid time off” • With the new acquisition by Thoma Bravo, there’s a little less transparency than before. • Thoma Bravo removed some of the benefits that Mike Rydin the former CEO so generously provided. Such employee owned stock, no cap on PTO rollover, and lowered profit sharing to name a few. (But still not a deal breaker, it’s one of the best companies I’ve ever worked for!)

Viewing 13 - 15 of 30 Reviews

Glassdoor has 281 HCSS reviews submitted anonymously by HCSS employees. Read employee reviews and ratings on Glassdoor to decide if HCSS is right for you.