Does HCTec pay their employees well?

According to anonymously submitted Glassdoor reviews, HCTec employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at HCTec. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at HCTec?

42% of HCTec employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HCTec 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at HCTec?

Service Desk Analyst (14) , IT Service Desk Analyst (7) , Analyst (6) , Service Desk Analyst II (5) , Account Executive (4) , IT Analyst II (4) , Senior Consultant (4) , Consultant (3) , Recruiter (3) , Senior Recruiter (3) , Account Manager (2) , Applications Coordinator (2) , Clinical Service Desk Analyst (2) , Coordinator (2) , Help Desk Analyst (2)

What are the pros of working at HCTec according to real employee reviews?

"Pay was great." ((in 9 reviews)); "It's a fun culture with Executive Leadership that is actually open to new ideas." ((in 5 reviews)); "Very friendly, polite and driven staff." ((in 4 reviews)); "We are one big team." ((in 4 reviews)); "Great people to work with!" ((in 4 reviews))

What are the cons of working at HCTec according to real employee reviews?

"Management is always going to hear you out." ((in 14 reviews)); "In order to become credentialed, we had to go through 6 weeks of unpaid training." ((in 8 reviews)); "Not enough time off." ((in 5 reviews)); "Account managers are not supported when they start small." ((in 4 reviews)); "No growth opportunities but they swear there are." ((in 3 reviews))

What are the top reviewed HCTec locations?

Brentwood , Winston-Salem , Hohenwald , Atlanta , Tampa , Nashville , Franklin , Denver , Philadelphia , Remote , Nampa , Carbondale , Illinois City , Winchester , Saint Louis , Phoenix , Washington , Greensboro , Meridian , Kingsport , Memphis , Holton , Indianapolis , Los Angeles , Oakdale , Sacramento , San Francisco , Walnut Creek , Seattle , Tacoma

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HCTec

HCTec reviews

3.0

42% would recommend to a friend

(133 total reviews)

William Bartholomew

43% approve of CEO

41% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.0

Culture & values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

HCTec has an employee rating of 3.0 out of 5 stars, based on 133 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HCTec employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

133 reviews

1.0

Dec 2, 2025

CSD Analyst

Clinical service desk analyst

Recommend

CEO approval

Business Outlook

Pros

Remote role Fairly friendly co-workers and managers Opportunity to get certified as an Epic analyst after x number of years Chances for growth within the company.

Cons

Pay is very unreasonable not the same as the market rate. Micromanaging and been made to do so much outside of your defined skillset. Always hiring new people because of low retention rate. Not enough training before been thrown to the wild. Very low benefits (health insurance & retirements)

4.0

Sep 29, 2025

Good Introduction to Helpdesk IT

It analyst ii

Recommend

CEO approval

Business Outlook

Pros

Gain experience in a help desk role and that involves taking calls, creating tickets, performing troubleshooting procedures for end users. Hours are consistent and co workers were very helpful

Cons

More enhanced training and development during first three months from start date would have been preferred

3.0

Aug 28, 2025

Salary

It service desk analyst

Recommend

CEO approval

Business Outlook

Pros

It’s not hard to do

Cons

It’s a very repetitive job

Viewing 4 - 6 of 133 Reviews

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Good Introduction to Helpdesk IT

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