HD Supply reviews

3.2

44% would recommend to a friend

(1,851 total reviews)
avatar

Marc Brown

55% approve of CEO

45% positive business outlook

HD Supply has an employee rating of 3.2 out of 5 stars, based on 1,851 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HD Supply employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Sep 5, 2014
Recommend
CEO approval
Business Outlook

Pros

They provide lots of "toys", laptop, iPad, iPhone. Home office environment provides flexibility in your day. Customers are generally good to work with and often realize the problem is HDS Management and not the FAR when things go wrong.

Cons

Abysmal compensation. For the amount of time Management expects you to work (evening, weekends, etc) for the low salary and absent bonus system (due to the goals being outrageously inflated) , you'd be better off working an hourly job at say Starbucks. The benefits are expensive and cover very little. Amount of time wasted on "reports", conference calls and so called training are unbelievable. Definitely not a place for a family person as the company culture is to encourage "training" meetings, ride alongs and socialization that frequently is alone time with opposite sex employees and including alcohol and overnights. People who object to the inappropriate "team building" are often made to be outcasts and harassed. Everyone is in CYA mode constantly. Fingerpointing and false accusations among line employees and management is the norm, and the accused employee has to prove their innocence via phone records, emails, etc. even against the most baseless charge. The company is run with the efficiency of the US Postal Service! So many hands in the pot of every day decisions and activities that make clear cut direction and decisions impossible to make. Even the smallest logistical issue will result in days of endless emails with the world of alphabet soup titles cc'd with any resolution. In a nutshell HDS is a horrible company. Look here only if you need a short term paycheck and keep looking!

1.0
Aug 11, 2014

Not awesome :(

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

• Work-life balance • Most people are nice, collaborative, intelligent and hardworking • Convenient location to freeway location, gas, lunch, Starbucks, Vons • Small cafeteria (albeit somewhat unpleasant smelling) • Ice available as well as vending machines for soda and snacks on each floor • Depending on the manager, incredible process improvement is possible with a wide degree of latitude

Cons

Employee related • Pay and benefits • Employee survey results used to reduce health care options and eliminate bonuses • Criticism for the company or decisions will be dealt with by HR immediate termination Working conditions (Scripps Summit Court) • Most people are nice, collaborative, intelligent and hardworking. That leaves the other people...see tip below • Laptops are heavy (a factor if you have a bad back) • Dual monitors require justification • Aging office furniture that have rips and stains, which can be embarrassing with vendors or other visitors • Almost all projectors need new bulbs so color does not show very well • Internal staircase does not have rubber grips so do take care if wearing shoes without good grip • Filtered water has a hint of a mold flavor • Dark cubicles and hallways, most cubicles do not have any natural light Tips • Review full details of all benefits before negotiating salary (think 3 year 401k vesting, high deductible health care plans are the only options) • The “other people” mentioned above will take a lot of time and effort. Try to buddy them with someone who can help them cover the basics, then be available for questions. • Stay away from HR

2.0
Jul 7, 2014
Recommend
CEO approval
Business Outlook

Pros

The buildings nice, Spacious Desks, co workers can be sweet, location was nice, very repetitive call flow, and very secure, hours

Cons

Management, Work Culture not very accepting, managers dont assist they have you call other reps on other lines when assistance is need its an waste of time

Viewing 106 - 108 of 1,851 Reviews

Glassdoor has 1,960 HD Supply reviews submitted anonymously by HD Supply employees. Read employee reviews and ratings on Glassdoor to decide if HD Supply is right for you.