The raises are almost nonexistent. Make sure you haggle for your starting pay because it will not increase much. Also raises are supposed to be given out in April but the last 3 years they aren't given until late Sept- Oct.
HGS Response
3y
Thank you for writing a review. The things you've described here are concerning to us and we want to take this opportunity to learn more. If you'd be comfortable with it, we encourage you to connect with us at talk2us@teamhgs.com.
Work from home
Not difficult to get a promotion if you can prove yourself, have a decent attitude with customers, and build rapport with your colleagues and management.
Cons
Poor quality enforcement/review
Nebulous job expectations
Pay lagger in the industry
HGS Response
4y
Thank you for taking the time to write a review. At HGS USA, we strive to help our employees increase their skill sets and be promoted from within. That being said, your feedback has been heard and will be brought to the appropriate departments. Thanks again and take care.