HHAeXchange reviews

2.9

30% would recommend to a friend

(19 total reviews)
avatar

Paul Joiner

30% approve of CEO

34% positive business outlook

Reviews by job title

19 reviews

Reviews about "Compensation"

Return to all reviews
2.0
Oct 10, 2023

Training

Recommend
CEO approval
Business Outlook

Pros

4 weeks of paid training

Cons

Software is robust with monthly updates, requiring continuous knowledge of those updates and any system functionality changes. Updates would oftentimes resolve one issue but "break" several others making it a challenge to support. Documentation of internal knowledge base for Support personnel basically non-existent.

1.0
Mar 8, 2023
Recommend
CEO approval
Business Outlook

Pros

not many. benefits were average, salary - 80k (poor bonus/commission structure though)

Cons

if you're in a "non-linked" market, you're the only one with any competition, and HHA never wins on price. incredibly transactional process (open an opp monday, have it closed by tuesday or you're reprimanded - why so pushy?) - overly aggressive targets that rarely are hit by reps. just not a good place to be if you want to make money as a salesperson. also - incredibly "woke" - I vividly recall L&D openly discussing how capitalism is horrible and socialism is the way of the future during training sessions. leave those conversations OUT of the work place. I dont care about your views.

2.0
Nov 2, 2022
Recommend
CEO approval
Business Outlook

Pros

The work-life balance is excellent 100% WFH since COVID started, but the physical Boston office is always accessible when we want to go in for a change of pace or to see coworkers in person Coworkers are kind, compassionate people who genuinely want to help our clients succeed, and have a great spirit of teamwork without egos. They're an absolute joy to work with Merit-based promotions were quick and timely but mine all happened before my company was bought out by HHA. I don't know if this is still the case today

Cons

The teams are small and there's not enough people to do all the work. Recent firings have made this even more difficult Zero transparency from high-level leadership is leaving everyone to try to guess at their intentions. Morale is plummeting. Salary is below market rate and pay increases are infrequent. A market rate adjustment earlier this year was delivered months late for a laughably small increase. There have been some one-off bonuses that help a bit, but total comp is still low

Viewing 7 - 9 of 19 Reviews

Glassdoor has 245 HHAeXchange reviews submitted anonymously by HHAeXchange employees. Read employee reviews and ratings on Glassdoor to decide if HHAeXchange is right for you.