1. You will never have the tools you need to succeed.
2. Company values monetary gain and "efficiency" over everything. Ironically, your ability to do your job will be impeded at every turn. For instance, the case management system is cumbersome and a huge barrier to getting anything done efficiently. Have fun learning how to navigate this joke of a system while also trying to get your actual job done.
3. Hudson cannot be bothered to train anyone, so expect to train yourself. Give yourself a pat on the back for succeeding despite the endless challenges this company throws your way.
4. HR is virtually impossible to get a hold of, as they are preoccupied with god knows what. Probably humiliating someone for no reason, or pretending they don't know anything as they carry on doing Management's dirty work. Don't expect to get even a crumb of their attention.
5. Work environment is one of humiliation and paternalism due to Management's obsession with power and control. Your coworkers will be inspiring and funny and so smart. Unfortunately, everyone is worked to death and egregiously underpaid. This contributes to an environment where blame, deceit, trauma bonding, and self-delusion are rampant. Gaslighting is pervasive.
7. You'll be amazed and disturbed by how little this company cares about its clients. Try to sleep at night knowing Hudson is just as broken and corrupt as the immigration system itself. Hudson overpromises and underdelivers, retains more clients than it can handle, and addresses backlog by pushing people past their limits and imposing unrealistic expectations to the detriment of clients and workers alike. Consequently, client cases are not afforded the time, complexity, and dignity they deserve. This place is an ethical debacle.
