HKA reviews

Dear Colleague, I am sad for you and I am sorry that you feel this way. I want to try to help and I trust my reply will offer you food for thought. Please do feel free to reach out to me at katewood@hka.com; as I will willingly listen and progress your concerns. I want to reassure you that you can raise your concern internally and it will be managed and investigated in a professional, supportive, and confidential manner. In HKA we do not tolerate bullying or favoritism. We also have a robust set of ways to raise concerns, as I emailed out to all our global colleagues on October 5 2021. Based on my eighteen months in HKA, I believe we have a healthy culture at HKA and to continue to support that we openly share with all colleagues how to raise a concern. We also report to our main Board the numbers of complaints, grievances and whistleblowing instances that we have in HKA; so we are transparent and open for challenge and improvement. The number of instances during 2021 is negligible; yet of course we always respect any colleague raising a concern and deal with it most respectfully. HKA is committed to an environment where open, honest communications are the expectation, not the exception. I respect that these are your opinions listed under Cons; notwithstanding that, I do disagree with you about “double standards, no support, low pay and no incentives” My experience is that:- - we have high standards and everyone is held to account for these high standards - there is much support for our people, from our line managers to our global people team - our pay and total reward package is good, including a bonus plan based on delivering collaborative results and having the right behaviors. I know we will continue to review our Total Reward approach, as there is still room for improvement here. Everyone is entitled to feel how they want to feel of course. I do know that the vast majority of our colleagues in HKA are most positive about our successful, growing, and improving organization – I know this from discussions with colleagues and also our annual global colleague survey where our colleagues scored the following questions: “HKA encourages good ethical business practices” 8.7/10 score from our colleagues “Overall, how satisfied are you working at HKA” 7.9/10 score from our colleagues “How likely is it you would recommend HKA as a place to work” 7.8/10 score from our colleagues “Employee health and wellbeing is a priority at HKA” 8/10 score from our colleagues “My manager provides me with the support I need to complete my work” 8.3/10 score from our colleagues “My manager cares about me as a person” 8.4/10 score from our colleagues As mentioned above feel free to contact me so I can try to assist; as I certainly do not want any colleague to feel as you do. Please take care of yourself and reach out if you need any support, particularly during this pandemic which is a challenging time for all. Best regards Kate Wood Partner, Chief People Officer

Thank you for saying HKA is a "great company to work in" - wonderful to read and as you know, we also continue to focus our energy and plans to improve further. I saw you are a Partner in Glasgow and you have worked with us for over 8 years. Thank you so much for sharing your HKA experienced view and for all you do to make HKA successful and better each year. I totally agree with you; and my lived experience is that HKA is very collaborative and we truly value our people. As you said, "there are real opportunities for our people to develop and for new hires" . We are a growing company and look to recruit more brilliant and diverse people to join us. Anyone interested in joining us should connect with our super Global Recruitment and Equality, Diversity and Inclusion Director - Chris Bernard - as she will be delighted to hear of an interested candidate and help move any application further forward. (her email is chrisbernard@hka.com) I do understand your point under "Cons" - yes, we do have much work in progress at the moment and happy to read you see that we are improving. I agree with your "Advice to Management" - we need to keep staying visible. This visibility is particularly important during this pandemic, when our people are juggling personal and professional challenges which we need to support. Thank you for your post. Please keep well. Please also continue working at HKA and improving our firm together. Best regards Kate Wood Chief People Officer, Partner