Question 1

Is HSBC a good company to work for as a Customer Service Associate?

Accepted Answer

Customer Service Associate professionals working at HSBC have rated their employer with 3.7 out of 5 stars in 50 Glassdoor reviews. This is a lower than average score with the overall rating of HSBC employees being 3.8 out of 5 stars. Search open Customer Service Associate Jobs at HSBC now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at HSBC.

Question 2

Does HSBC pay Customer Service Associate employees well?

Accepted Answer

Customer Service Associate professionals rate their compensation and benefits at HSBC with 3.9 out of 5 stars based on 50 anonymously submitted employee reviews. This is 5.3% better than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at HSBC.

Question 3

How happy are Customer Service Associate professionals working at HSBC?

Accepted Answer

11% of Customer Service Associate employees at HSBC would recommend their employer to a friend. This rating has decreased by 50% in the past 12 months. Customer Service Associate professionals have also rated HSBC with a 2.3 rating for work-life-balance, 3.5 rating for diversity and inclusion, 2.5 rating for culture and values and 3.1 rating for career opportunities.

Question 4

What are the top reviewed jobs at HSBC?

Accepted Answer

Analyst (971), Manager (868), Assistant Manager (742), Software Engineer (725), Business Analyst (563), Customer Service Representative (502), Relationship Manager (449), Project Manager (446), Vice President (445), Intern (440), Senior Software Engineer (391), Associate (381), Personal Banker (352), Senior Manager (277), Director (246)

Question 5

What are the pros of working at HSBC according to real employee reviews?

Accepted Answer

"Good work life balance and hybrid working arrangement where you are expected to work from office only for 2 days min" ((in 2689 reviews)); "good benefits and they encourage you to explore and try things that you are interested at" ((in 1910 reviews)); "HSBC tries hard to create a good culture but this varies widely across the organisation." ((in 1706 reviews)); "People there are nice and easy" ((in 1460 reviews)); "My colleagues that I worked with are nice and easy to work with" ((in 852 reviews))

Question 6

What are the cons of working at HSBC according to real employee reviews?

Accepted Answer

"When I worked at GLT the salary was low and I never understood the hierarchical chain." ((in 1084 reviews)); "Poor management and lack of empathy" ((in 928 reviews)); "Pay is low and not competitive with market with little bonus despite sg market doing well." ((in 774 reviews)); "Bad manager and sortable due to" ((in 435 reviews)); "Flexible working hours and compiny timings" ((in 386 reviews))

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