HSBC reviews

3.8

72% would recommend to a friend

(28,342 total reviews)
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Georges Elhedery

69% approve of CEO

65% positive business outlook

HSBC has an employee rating of 3.8 out of 5 stars, based on 28,342 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HSBC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

28K reviews
2.0
Apr 21, 2009
Recommend
CEO approval
Business Outlook

Pros

HSBC has a strong international presence that helps it's overall financial stability. As a result many clients find it more attractive than other smaller banks.

Cons

It's recent restructuring at the end of 2008 has had a negative effect on it's Premier Client Consultants. Although the hourly rate has increased modestly for these employees they are asked to take on many more tasks that in the past were handled by specialized departments. As a result these Consultants may not be as proficient at these specialized tasks. "Premier Customers" (those having over $100,000.00 in the bank) will notice a difference. The "One Stop Shop" may sound good as a concept but in execution it lacks effectiveness. Trying to save money by eliminating specialized departments and overloading it's Premier Consultants will only result a diminishing of good customer service.

4.0
Apr 19, 2009
Recommend
CEO approval
Business Outlook

Pros

There are plenty of global opportunities at HSBC from the investment banking division to retail and private banking. HSBC are a cash-rich bank that is well positioned to take advantage of the current economic climate - they have taken substantial losses but have a diverse ebough portfolio to have coped well with the last few years. You will need to network hard but the rewards are there and there is a good medium for cross-functional communcations. Plenty of annual leave and flexible working options. The investment banking division is condusive to raising a family unlike many other large US investment banks.

Cons

old boys club in some area's - limited training and pro education opportunities

3.0
Apr 13, 2009
Recommend
CEO approval
Business Outlook

Pros

HSBC offers a great benefit package with several choices on medical insurance / drug coverage. Tuition reimbursment is also offered. The work is interesting and keeps me thinking and learning. There is opportunity for posting into different positions in order to keep on learning and growing. There are recognition programs in place which help to stimulate that competive spirit. Training for the entry level positions such as collections, credit and Customer Care have evolved over time to be best in class.

Cons

Income growth is limited by a rather stingy pay for performance policy. There is a curve grading system in place for yearly reviews. This works well for large departments such as Collections, Care. Not so good for smaller groups which are lumped in with larger areas who do not do comparable work. For some no matter how well you perform your rating will not exceed average. Staff reductions when they have happened have not been handled in the best possible way.

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