Very long training process. From the day you get hired to the day you start working it takes about 3 months. They are a third party hiring contractor for airline companies so unfortunately if you have a complaint about your working conditions you can't just go to your manager at work, you must go through the company which makes things confusing. I lived far away from LAX (aprox. 60 min), as was almost everyone hired, the amount they made us drive to the office for unnecessary things was ridiculous. One time they asked me to drive over and when I got there, they didn't know why they had called me in the first place. Because they have so many employees, its not very personal, which doesn't help. I worked for Virgin Australia and absolutely hated it. The management team that Hallmark had put together was horrible. I was a good employee and always showed up early. They were rude, nosy (into your personal life), ignorant and just plain mean. And every employee working under them had the same complaints so I know I'm not being unfair. If you do get hired, refuse to work with Virgin Australia, you'll either quit or get fired within six months, which is why they're always looking to hire new people and never have enough staff. Mandatory health insurance as well. Horrible insurance and they take $5 from every hour you work so instead of making $16/hr you actually make $11. For an HMO by the way.