Is Hallmark a good company to work for?

Hallmark has an overall rating of 3.4 out of 5, based on over 3,784 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 60% of employees would recommend working at Hallmark to a friend and 46% have a positive outlook for the business. The best reviews about Hallmark have been left by employees working as Territory Manager , Customer Service and Manager .

Does Hallmark pay their employees well?

According to anonymously submitted Glassdoor reviews, Hallmark employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Hallmark. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Hallmark?

60% of Hallmark employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hallmark 3.9 out of 5 for work life balance, 3.4 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hallmark?

Retail Merchandiser (583) , Sales Associate (408) , Merchandiser (158) , Retail Sales Associate (92) , Store Manager (82) , Order Processor (68) , Territory Supervisor (67) , Part Time Retail Merchandiser (59) , Key Holder (54) , Sales Associate/Cashier (47) , Cashier (39) , Manager (37) , Designer (27) , Assistant Manager (23) , Customer Service Representative (22)

What are the pros of working at Hallmark according to real employee reviews?

"Great people to work with and since it's a smaller business you get to know your regular" ((in 249 reviews)); "There is only one pro I can think of and it would have to be the no supervision and flexible hours." ((in 248 reviews)); "They offer flexible schedules and you don't work every weekend" ((in 118 reviews)); "Benefits were good and discounts on items" ((in 117 reviews)); "Coworkers were great and was not a stressful job." ((in 111 reviews))

What are the cons of working at Hallmark according to real employee reviews?

"poor management and organization for store" ((in 124 reviews)); "Too many managers and a very few actual workers" ((in 85 reviews)); "Very busy during all holidays" ((in 55 reviews)); "Toxic upper management." ((in 40 reviews)); "HR claims investigations into complaints, but no actions are taken against bad supervisors." ((in 36 reviews))

What are employees saying about Hallmark layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hallmark layoffs and their outlook for job security at Hallmark in 2026.

What are the top reviewed Hallmark locations?

Kansas City , Liberty , Houston , Atlanta , New York , Lawrence , San Antonio , Chicago , Los Angeles , Pittsburgh , Jacksonville , Dallas , Enfield , Virginia Beach , San Diego , Raleigh , Miami , Tampa , Saint Louis , Detroit , Minneapolis , Columbus , Denver , Phoenix , Austin , Kansas City , Las Vegas , Philadelphia , Charlotte , Greensboro

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Hallmark

Hallmark reviews

3.4

60% would recommend to a friend

(3,614 total reviews)

Mike Perry

62% approve of CEO

46% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.4

Culture & values

3.1

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

Hallmark has an employee rating of 3.4 out of 5 stars, based on 3,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hallmark employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

3.0

Feb 20, 2026

low pay

Field merchandiser

Recommend

CEO approval

Business Outlook

Pros

Responsive manager who cares about employees

Cons

Unrealistic around holidays- merchandise boxes need specific labeling to cut down on set-up time.

1.0

Feb 14, 2026

An awful company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get a pay check!

Cons

Management is awful. Its a click of people and if the manager is questioned about any of the shady work you can forget about getting any work. I called out the manager and needless to say, I'm not to be employed again by the company even though I quit. Would not recommend and I've heard of several people having the same issue. I've worked for many people and never had any issues, but can't say the same with Hallmark

1.0

Feb 9, 2026

Not great, No room to grow

Merchandiser

Recommend

CEO approval

Business Outlook

Pros

You work when you want as long as the job gets done.

Cons

they limit you to typically one hour at one location each week. typically each merchandiser will only have 1 to 3 locations which means I’m only allowed to work three hours a week at 14.50 an hour. You’ll never get a raise.

Viewing 46 - 48 of 3,614 Reviews

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Jobs at Hallmark

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