employer cover photo
employer logo
employer logo

Hampton Inn by Hilton

Is this your company?

Hampton Inn by Hilton reviews

3.4

52% would recommend to a friend

(2,822 total reviews)
avatar

Christopher J. Nassetta

57% approve of CEO

42% positive business outlook

Hampton Inn by Hilton has an employee rating of 3.4 out of 5 stars, based on 2,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hampton Inn by Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Jun 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Pros: • Exposure to hotel operations if you’re new to hospitality. • Some kind coworkers, but they’re also burnt out.

Cons

• Disrespectful and unprofessional management: Managers routinely discourage asking questions. Instead of supporting you, they respond with sarcastic comments like “What do you think you should do?”—even when clarification is clearly needed. • Hostile work culture: Mistakes are met with public humiliation rather than constructive feedback in private. There’s little to no regard for your dignity or mental well-being. • Unfair labor practices: Despite having previous hotel experience, I was paid $18/hour while coworkers with no experience made $21+. Overtime hours were often not reflected in my paycheck, and there was no access to a detailed timesheet. • Sexism and inappropriate behavior: The manager made repeated inappropriate and sexist comments, crossed boundaries with staff, and retaliated if he didn’t like you. He openly gloated about upsetting both staff and guests, calling himself “the devil” with pride. • Neglect of employee well-being: Expect to stand for full 8-hour shifts with no proper breaks, especially since this property is consistently busy. Management doesn’t care if you’re overwhelmed or overworked. • Unsafe and dismissive environment: Reports of maintenance staff making women uncomfortable were brushed off. When I brought it up, the manager told me to “take it as a compliment” and warned that speaking up might delay repairs. • Low morale across departments: Housekeeping staff were often rude or uncooperative, and overall teamwork suffered due to poor leadership.

1.0
Oct 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Go to the cons below...

Cons

I went to an interview a few weeks ago. I had already filled out a paper application and when I showed up 30 minutes early for the interview, they said I had to fill out another application. I waited 30 minutes for the manager to speak with me. A total hour so far. Interview was at 10:30AM Around 11:15AM, I was welcomed by the general manager rolling her eyes as we walked to her office and she sat down and looked through her phone and then my application. She said I needed one year experience, which wasn't listed on the hiring advertisement. She said I wouldn't be fast enough. Not once did she allow me to speak and then she sent me out without looking my way.

2.0
Aug 17, 2024

Over worked & Underpaid

Recommend
CEO approval
Business Outlook

Pros

Offers an Okay Hotel Discount

Cons

Cleaned 30 rooms by 3:00 sometimes. Was no way to clean efficiently in such a small amount of time alone. Bad pay

Viewing 22 - 24 of 2,822 Reviews

Glassdoor has 2,918 Hampton Inn by Hilton reviews submitted anonymously by Hampton Inn by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hampton Inn by Hilton is right for you.