Is Hampton Inn by Hilton a good company to work for?

Hampton Inn by Hilton has an overall rating of 3.4 out of 5, based on over 2,918 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 52% of employees would recommend working at Hampton Inn by Hilton to a friend and 42% have a positive outlook for the business. The best reviews about Hampton Inn by Hilton have been left by employees working as General Manager , Front Desk Supervisor and Sales Manager .

Does Hampton Inn by Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hampton Inn by Hilton employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Hampton Inn by Hilton. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hampton Inn by Hilton?

52% of Hampton Inn by Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hampton Inn by Hilton 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hampton Inn by Hilton?

Front Desk Agent (395) , Housekeeper (219) , Front Desk Receptionist (156) , Night Auditor (124) , Night Auditor/Front Desk Agent (68) , General Manager (65) , Guest Service Representative (61) , Breakfast Attendant (56) , Front Desk Associate (47) , Housekeeping (46) , Guest Service Agent (45) , Assistant General Manager (44) , Front Desk (44) , Front Desk Clerk (38) , Sales Manager (29)

What are the pros of working at Hampton Inn by Hilton according to real employee reviews?

"The people are great and wonderful" ((in 112 reviews)); "Great benefits working in the hotel industry and you get to meet a lot of people from all over the world" ((in 101 reviews)); "The staff is friendly and the guests are usually great" ((in 72 reviews)); "great coworkers and guest are usually nice" ((in 65 reviews)); "Fun and friendly work environment" ((in 42 reviews))

What are the cons of working at Hampton Inn by Hilton according to real employee reviews?

"Low pay and distance from my home" ((in 246 reviews)); "Poor management and no one cares" ((in 184 reviews)); "Long hours as any hospitality job" ((in 63 reviews)); "No managers know how to "manage" right" ((in 50 reviews)); "The management company is horrible." ((in 33 reviews))

What are the top reviewed Hampton Inn by Hilton locations?

Memphis , New York , Houston , Orlando , Nashville , Atlanta , Chicago , Jacksonville , New Orleans , Ann Arbor , Raleigh , Knoxville , Pittsburgh , Columbia , Birmingham , Charlotte , Fort Worth , San Antonio , Miami , Boise , Kansas City , Austin , Indianapolis , Cincinnati , Sacramento , Colorado Springs , Tampa , Boston , Savannah , Florence

Hampton Inn by Hilton reviews

3.4

52% would recommend to a friend

(2,822 total reviews)

Christopher J. Nassetta

57% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hampton Inn by Hilton has an employee rating of 3.4 out of 5 stars, based on 2,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hampton Inn by Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Apr 27, 2012

It was a great place to discover what kind of employee you are.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

In hospitality, you get to experience different challenges such as multi-tasking and being able to serve people, ensuring that they are satisfied.

Cons

Working at any hotel demands trust in employees. Everyone is entitled to their own responsibility. If one does not show up to work, it greatly affects the business.

5.0

Jan 30, 2012

It's a great place to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is very rewarding to be able to help a guest with any problem that they have. Also, the travel program is very beneficial.

Cons

The downsides to working here are about the same as they would be working anywhere else. You may not get the pay you wanted to start off with, or the hours.

3.0

Jan 26, 2012

Eh, it was a job.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The suit coat is kind of nice. Lot's of time to do homework or just chill.

Cons

A bit more strict than some comparable night audit jobs. No chairs behind the front desk for example. Also, lot's of homeless people hanging about.

Viewing 2806 - 2808 of 2,822 Reviews

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Jobs at Hampton Inn by Hilton

Hotel Front Desk Clerk

Hotel General Manager

Housekeeping Room Attendant

Housekeeping Supervisor