Is Hampton Inn by Hilton a good company to work for?

Hampton Inn by Hilton has an overall rating of 3.4 out of 5, based on over 2,918 reviews left anonymously by employees. This rating has increased by 3% over the last 12 months. 52% of employees would recommend working at Hampton Inn by Hilton to a friend and 42% have a positive outlook for the business. The best reviews about Hampton Inn by Hilton have been left by employees working as General Manager , Front Desk Supervisor and Sales Manager .

Does Hampton Inn by Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hampton Inn by Hilton employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Hampton Inn by Hilton. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hampton Inn by Hilton?

52% of Hampton Inn by Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hampton Inn by Hilton 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Hampton Inn by Hilton?

Front Desk Agent (395) , Housekeeper (219) , Front Desk Receptionist (156) , Night Auditor (124) , Night Auditor/Front Desk Agent (68) , General Manager (65) , Guest Service Representative (61) , Breakfast Attendant (56) , Front Desk Associate (47) , Housekeeping (46) , Guest Service Agent (45) , Assistant General Manager (44) , Front Desk (44) , Front Desk Clerk (38) , Sales Manager (29)

What are the pros of working at Hampton Inn by Hilton according to real employee reviews?

"The people are great and wonderful" ((in 112 reviews)); "Great benefits working in the hotel industry and you get to meet a lot of people from all over the world" ((in 101 reviews)); "The staff is friendly and the guests are usually great" ((in 72 reviews)); "great coworkers and guest are usually nice" ((in 65 reviews)); "Fun and friendly work environment" ((in 42 reviews))

What are the cons of working at Hampton Inn by Hilton according to real employee reviews?

"Low pay and distance from my home" ((in 246 reviews)); "Poor management and no one cares" ((in 184 reviews)); "Long hours as any hospitality job" ((in 63 reviews)); "No managers know how to "manage" right" ((in 50 reviews)); "The management company is horrible." ((in 33 reviews))

What are the top reviewed Hampton Inn by Hilton locations?

Memphis , New York , Houston , Orlando , Nashville , Atlanta , Chicago , Jacksonville , New Orleans , Ann Arbor , Raleigh , Knoxville , Pittsburgh , Columbia , Birmingham , Charlotte , Fort Worth , San Antonio , Miami , Boise , Kansas City , Austin , Indianapolis , Cincinnati , Sacramento , Colorado Springs , Tampa , Boston , Savannah , Florence

Hampton Inn by Hilton reviews

3.4

52% would recommend to a friend

(2,822 total reviews)

Christopher J. Nassetta

57% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,822 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hampton Inn by Hilton has an employee rating of 3.4 out of 5 stars, based on 2,822 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hampton Inn by Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews

2.0

Jun 2, 2010

Operations Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The heavy reporting helps me currently. It has allowed me to take the tools that I learned on to the next employer.

Cons

The management company micro-manages more than should be allowed for someone to develop professionally. It limited the opportunites outside of their company, because with micro-managing, a manager is not allowed to flourish. I was lucky to find someone that would give me the opportunity to get over the micro-managing and allow my professional and personal growth

3.0

May 29, 2010

Not a bad job for a college student, but definitely not a good career choice for a competent individual.

Front desk supervisor

Recommend

CEO approval

Business Outlook

Pros

The pay is fairly good in comparison to other entry-level service industry jobs, and the pay raise that accompanied the promotion to supervisor far outweighed the additional workload. Scheduling is fairly flexible as well, depending on the current staffing levels.

Cons

The main issue is the lack of effectiveness of all levels of management, from the property level on up. The local managers typically have their hands tied by the management of the independent operating company and the brand. Upper-level management tends to hire people who are willing to be told what to do as local managers, so the property-level management ends up being a group of pushovers who are very poor managers.

1.0

May 5, 2010

Maximum Hospitality - do not work for them

Assistant general manager

Recommend

CEO approval

Business Outlook

Pros

Great beginning career job - good to learn how to run all departments and always a strong support system with Hilton Hotels

Cons

Limited Service is a nightmare - especially when the management company doesn't care about their employees. Maximum Hospitality offers no formal training nor long-term benefits. They provide no feedback nor review any of their managers in a timely or efficient manner. Hampton Inns are O.K. but not under this management company.

Viewing 2812 - 2814 of 2,822 Reviews

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Jobs at Hampton Inn by Hilton

Hotel Laundry Attendant