Hanover Research reviews

3.6

66% would recommend to a friend

(320 total reviews)
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Wes Givens

54% approve of CEO

44% positive business outlook

Hanover Research has an employee rating of 3.6 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hanover Research employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Reviews by job title

320 reviews
4.0
May 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Researchers learn about a wide variety of topic-areas and research teams are typically made up of genuinely friendly people. New HR efforts are working on DEI efforts, communication of transparency to employees, and starting to talk about better management of employee burnout.

Cons

Researchers are often overworked and can burn out quickly. Management often overlooks researchers' busy schedules, as they too are pressured to meet quick deadlines and start to lose compassion as they burnout.

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Hanover Research Response
4y
Thank you for taking the time to write a thoughtful review. We are happy to hear that you have enjoyed being a part of Hanover Research. We appreciate your suggestions and are always open to feedback. We would like to learn more about your specific experience. Please email us at peoplesupport@hanoverresearch.com with any additional information. -The People Team
2.0
May 14, 2021

sales job

Recommend
CEO approval
Business Outlook

Pros

Great training and friendly coworkers in work environment.

Cons

myopic view of higher ed market, bad pandemic response - basically pretended like nothing had happened and held team to unreasonable expectations and hours.

1.0
May 6, 2021
Recommend
CEO approval
Business Outlook

Pros

I worked for Hanover in different roles and feel like I received insight into the various positions. This company loves to take advantage of young college graduates who are eager for a job. I hope this review is comprehensive and proves to be a cautionary tale for those who join. On the sales side, particularly in the Corporate area, Hanover pushes a competitive culture that has led to burnout, high-turnover, and a hostile work environment. If you are looking at a sales position do not be misled: you will be phone banking between 8:30-5:30 every single day. For the few sales associates that do well (and keep in mind your success is directly linked to who your managers are and what team you are placed), they are able to move up the ladder. On the research side, there are a few directors who are well-qualified and I have no idea how they ended up working at Hanover. There are some interesting projects and you will be able to learn about a diverse group of companies. In order to keep costs low, research associates are saddled with several projects at once and work long hours. Again, 90% of your experience and your ability to move through the ranks will be determined by who you work for. Due to this culture, what you end up with at Hanover is a mix at the top of well-qualified, mature professionals and younger men who progressed quickly through the ranks and as a result do not know how to manage those below them and care only about themselves. Another thing I never understood was while Hanover promotes a "fixed-fee" model to their clients, they continue to aggressively upsell. You are so much better working at Gartner.

Cons

Culture wise: When we were back in the office, there was free food but no free chicken nuggets could compensate for the hostile culture and unorganized environment.

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Hanover Research Response
4y
We would like to understand more about your experience and how we can improve and are dedicated to making Hanover a great place to work. We welcome the feedback, please email us at peoplesupport@hanoverresearch.com with more information. Thank you, Julie , The People Team
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Glassdoor has 332 Hanover Research reviews submitted anonymously by Hanover Research employees. Read employee reviews and ratings on Glassdoor to decide if Hanover Research is right for you.