Hanover Research reviews

3.6

66% would recommend to a friend

(320 total reviews)
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Wes Givens

54% approve of CEO

44% positive business outlook

Hanover Research has an employee rating of 3.6 out of 5 stars, based on 320 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hanover Research employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.6 stars).

Reviews by job title

320 reviews
2.0
Oct 24, 2015

BD Director Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

During my time at Hanover I really enjoyed it. My team was full of very smart, very motivated people that created a fun and competitive atmosphere. The office space we had on K Street in downtown DC was an amazing location and one that made it very easy to commute to. When we moved to Ballston, it made it difficult for many of my colleagues commuting but it was still a very nice space and a decent location.

Cons

There aren't numerous cons but I feel the ones they have are glaring and should be considered by anyone potentially joining the firm. First, during my year with the company I saw the CEO just one time. Now if the company was 1000 people, I would consider that understandable but at a headcount of 300, I considered this unacceptable. I was brought on in a more senior role and expected, at the very least, some interaction with him but literally didn't speak a word to him and couldn't pick him out of a lineup to this day. The oddest thing I found was that during our year end, "state of the company" meeting he did not say a single word, just sat there. Now, I try and stay out of office gossip because I think its a drain on productivity and morale but everyone was talking about this and it seemed like from my peers, a lot of people were looking to make moves outside of the company because of this lack of leadership. The other major con with the company was how their sales operations and leadership was set up. I would say the managing directors across our verticals were excellent. They garnered a lot of respect and literally payed their dues to get their jobs. The problem was their superiors because they were getting directives and targets that were constantly changing. This scenario made me rethink my employment with the firm. Having been a career salesperson, who's carried a $2.5mn quota , prior to joining, this constant moving of the goalposts made it very difficult to keep your team motivated because your assistants (DA's as they term them) were essentially getting paid less for more work and I as the leader of the team couldn't provide a real reason for this aside from "Well we've had a little turnover so we all have to pick up the slack". Having run sales teams before, to me, this was total BS and I think (though I've never confirmed this) we had these moving targets is due to leadership trying to sell the company and cash out. Thats the only reason in my experience, organizations continually increase targets QoQ and cut costs.

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Hanover Research Response
10y
Thank you for your feedback about your time at Hanover Research. Our recent appointment of Wes Givens as Hanover's new CEO was made in part by our awareness that the company and its employees crave a more visible CEO presence. In addition to his appointment, we have also added more avenues for all employees to engage directly with him either in person at his coffee meetings or virtually through the CEO suggestion box. Thank you again for sharing your experience.
4.0
Oct 21, 2015

Great Talent

Recommend
CEO approval
Business Outlook

Pros

As you can probably read even in the less than stellar reviews, Hanover's biggest strength is its ability to find great staff. To this day, I stay in touch with friends who have moved to new companies and some who are still at the company. I also really appreciated the latitude I had within my role to grow our team and to try to find new ways we could work with different types of organizations. Some methods worked and some didn't, but I enjoyed working alongside by manager to better learn the market in order to find better ways to meet their needs within Hanover's business model.

Cons

As with any company, I was there through a couple "peaks and valleys" in terms of employee morale. Both "good times" I experienced were immediately preceded "tough times." I think others would agree that the catalyst for the quick switch (from a bad to a good time) in both cases was an acknowledgement that overly-aggressive goals were set, and that there would be a commitment to reset aggressive, yet attainable benchmarks. For those who have been with Hanover long enough to see the pattern, things do turn around if you keep your head down and do your job. The downside is that if you start working during one of these "down times," you may have a less than positive impression of the company which will impact your own morale. As an aside, I've heard that things are back on the upswing lately (seems to be within the pattern I describe), so I'm happy that my friends who are still there are currently in good spirits.

4.0
Oct 6, 2015
Recommend
CEO approval
Business Outlook

Pros

Great, engaging atmosphere. Coworkers are generally intelligent and fun to be around. Company sponsors fun events for staff regularly. Employees are evaluated regularly, and I've found management to be helpful and encouraging. The work itself is great for people who want to work with meaningful, interesting data, and who want to learn market research from experts in the field. Working at Hanover means being around smart, driven individuals.

Cons

Hanover does not pay well for this area and this type of work.

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Hanover Research Response
10y
Thank you for your feedback. I am glad to hear that you are enjoying your time at Hanover and making the most of the opportunity to learn from the smart, kind and talented individuals around you. I appreciate the feedback regarding compensation. We benchmark our salaries against similar companies in the area regularly and are constantly working on ways to add value to our employees over and above their monetary compensation. We have made significant investments in training, professional development and office culture so that employees can get more than just a paycheck at the end of the day. We do welcome feedback so please keep sharing your suggestions with management through the various feedback options we have available to employees.
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