Does Hanscom Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Hanscom Federal Credit Union employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Hanscom Federal Credit Union. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Hanscom Federal Credit Union?

36% of Hanscom Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hanscom Federal Credit Union 3.2 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Hanscom Federal Credit Union?

Member Service Representative (3) , Assistant Manager (2) , Customer Service Representative (2) , Loan Officer (2)

What are the pros of working at Hanscom Federal Credit Union according to real employee reviews?

"Supervisors and coworkers are great to work with" ((in 4 reviews)); "People are nice" ((in 2 reviews)); "Many of us like the new leadership and modern direction of the company, even if you didn’t." ((in 1 reviews))

What are the cons of working at Hanscom Federal Credit Union according to real employee reviews?

"Highly toxic environment and culture leading to many on leave due to stress or many just walking out." ((in 3 reviews)); "Narcissistic CEO who prefers to focus on himself rather than the members or employees." ((in 2 reviews))

What are employees saying about Hanscom Federal Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hanscom Federal Credit Union layoffs and their outlook for job security at Hanscom Federal Credit Union in 2026.

What are the top reviewed Hanscom Federal Credit Union locations?

Littleton , Boston , Brockton , Devens , Hanscom AFB

Hanscom Federal Credit Union reviews

2.6

36% would recommend to a friend

(41 total reviews)

Peter Rice

52% approve of CEO

39% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Veteran status

Hanscom Federal Credit Union has an employee rating of 2.6 out of 5 stars, based on 41 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Hanscom Federal Credit Union employee rating is 28% below average for employers within the Financial Services industry (3.6 stars).

Reviews by job title

41 reviews

1.0

Oct 2, 2023

Think twice before applying

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Members and immediate coworkers are pluses

Cons

Overworked, underpaid, short staffed. Retail branches and Call Center treated very poorly. Hiring Freeze except if you are VP or higher.

1.0

Sep 7, 2023

Never again

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Supervisors and coworkers are great to work with

Cons

I will never encourage anyone to apply here. They are very cheap on raises. They work you like a slave. They renig on promotions and especially not a place for minorities to move up. They also ask you to do more without rewarding you. If you want to be a slave without being rewarded this is the perfect place. They won’t even increase the pay by a dollar for bilingual employees. They also make decisions on the fly and don’t tell customers leaving employees to deal with bs all day

2.0

Aug 24, 2023

Assistant market manager

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Good salary and nice ceo

Cons

People will talk behind your back

Viewing 22 - 24 of 41 Reviews

Jobs at Hanscom Federal Credit Union

Mortgage Loan Officer

Call Center Financial Coach

Supervisor, Financial Coach