Hapag-Lloyd reviews

3.7

77% would recommend to a friend

(786 total reviews)
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Rolf Habben Jansen

84% approve of CEO

66% positive business outlook

Hapag-Lloyd has an employee rating of 3.7 out of 5 stars, based on 786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hapag-Lloyd employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

786 reviews
1.0
Jul 1, 2026

Digital Operating Center is Toxic

Recommend
CEO approval
Business Outlook

Pros

Every Townhall, snacks are provided and more focused on product development

Cons

Leadership within the Digital Operating Center lacks transparency, consistency, and strategic direction. Role definitions and ownership are often unclear, leading to confusion, duplicated work, and accountability issues. Internal influence and informal networks appear to have a stronger impact on decisions than merit or established processes, creating perceptions of favoritism. Collaboration with Hamburg functional teams is inconsistent, resulting in communication gaps and misaligned priorities. Some senior managers demonstrate unprofessional communication by allowing assumptions and speculation to shape discussions instead of relying on factual, transparent communication. Also, maturity of the organization is worse and will be difficult to adapt anyone who comes with varied ideas to implement.

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Glassdoor has 1,160 Hapag-Lloyd reviews submitted anonymously by Hapag-Lloyd employees. Read employee reviews and ratings on Glassdoor to decide if Hapag-Lloyd is right for you.