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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools Customer Service/Sales reviews

3.0

99% would recommend to a friend

(4 total reviews)
avatar

Eric Smidt

Not enough data to show CEO approval

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

5.0

Work/Life balance

4.0

Compensation and benefits

4.0

Career opportunities

3.0

Senior management

Ratings by demographic groups

Reviews by job title

4 reviews
3.0
Nov 4, 2024

Sell Sell Sell

Customer service/sales
Recommend
CEO approval
Business Outlook

Pros

They seem to truly care about their employees and genuinely want to see them happy, healthy and successful. If you’re hired for cashier/sales your main job is to sell club memberships and warranties on most of their products. They (bonus receiving managers) really care about those #’s bc I assume their monthly bonuses are based on the stores selling ITC & ESP. The starting pay is higher than other retail chain stores.

Cons

To know the basics about tools and how they work and what they’re used for would be an advantage not only doing your job but also to negotiate higher starting. You know tools, you’re valuable.

avatar
Harbor Freight Tools Response
1y
Thank you for sharing your feedback with us. We are always happy to hear from our hardworking team. Our achievements would not be possible without dedicated Associates like you. We encourage you to reach out to your HR Partners if you have any concerns or feedback to discuss. Thank you for your continued hard work in Zachary, LA and we are glad to have you on the team.
3.0
Feb 27, 2013

Mediocre

Sales/customer service
Recommend
CEO approval
Business Outlook

Pros

Better than minimum wage Easy work

Cons

Management does not succeed The warranty and membership has no point

1.0
Mar 2, 2011

Worse upper management ever

Sales/customer service
Recommend
CEO approval
Business Outlook

Pros

young employees and great discounts. Tools are pretty good quality consider for the price you pay. also it is lifetime warranty

Cons

I am very lucky to have a great store manager, but unfortunately its his district manager n above whose are totally screws up!!!! worse corporate managers I have ever seen

Viewing 1 - 3 of 4 Reviews
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