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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,449 total reviews)
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Eric Smidt

67% approve of CEO

57% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
3.0
Nov 22, 2011
Recommend
CEO approval
Business Outlook

Pros

Generous paid time off Really good opportunity to make a lot of commission Decent hourly pay

Cons

Lack of training Too much emphasis from management placed on sales and not customer service VERY unorganized place to work

3.0
Oct 10, 2010

Great concept; but The Bar can't be lower.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Low expectations=low stress Loyal, growing Customer Base Good Concept "cheap tools" Laid back atmosphere

Cons

The lack of education and training is evident; many managers create "best practices" or reinvent the wheel because training is nonexistent. New ideas every week but nothing is enforced.....no expectations Management selection is purely based on experience; education is not valued or required:10 years as a deli supervisor at Piggly Wiggly or a department head at Dillard doesn't translate into successful Managers. Push Managers to lead.......too many have a "department head mentality" glorified stockers Fix replenishment; the warehouse overstock is dangerous and creates shortage and organization issues.

Viewing 3397 - 3399 of 3,449 Reviews

Glassdoor has 3,496 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.