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Harbor Freight Tools

Engaged Employer

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,449 total reviews)
avatar

Eric Smidt

67% approve of CEO

57% positive business outlook

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
May 24, 2015
Recommend
CEO approval
Business Outlook

Pros

Its a job, barely. $9 an hour starting... if they gave you any hours.

Cons

Ethics Harassment Sporadic work hours too many workers, but only an average of 2 people working in the store at any given time. impossible goals to reach disgusting policies and procedures Extremely disorganized Management through the company is pathetic No real possible way to advance within the company because the regional and district managers hire from outside the company, staples to be precise, as they worked there prior to HFT. Scheduling manager is allotted a minuscule budget of hours for a team of 15+, so no matter what, only maybe one or two nights a week is there anymore than 2 people working at a time.

2.0
May 20, 2015

HFT issues at hand

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

company has a very good bonus program for Managers

Cons

very bad Human Resources department. Mid management, Regionals need to learn how a store actually runs. base pay for management is low.

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Harbor Freight Tools Response
11y
Hello. Thank you for your input. We agree, the managers' bonus programs are pretty great, as are the health, 401K and vacation benefits. We also appreciate your thoughts regarding HR and corporate management, and we'd love to hear more from you. We encourage you to reach out to your HR representative or, if you'd prefer to remain anonymous, call the HFT Outlet Hotline at 1-800-693-8377. Thanks again for your feedback.
2.0
May 19, 2015
Recommend
CEO approval
Business Outlook

Pros

Discounted price on tools, small bonuses available by up-selling Extended Service Protection plans.

Cons

Employee's that contribute ideas to improve our business operations and customer service are shot down, yet robbed. Such ideas being later implemented, after an innovative employee leaves the company.

avatar
Harbor Freight Tools Response
11y
Hello. Thanks for your input. We agree, Harbor Freight's got a lot of great perks like product discounts, bonuses, complete benefits package, vacation, etc. We also appreciate your thoughts on how we can improve and would have liked to have spoken with you when you were still with the company. We wish you much success in your future endeavors. Thank you again for sharing your opinion.
Viewing 352 - 354 of 3,449 Reviews

Glassdoor has 3,496 Harbor Freight Tools reviews submitted anonymously by Harbor Freight Tools employees. Read employee reviews and ratings on Glassdoor to decide if Harbor Freight Tools is right for you.