Is Harbor Freight Tools a good company to work for?

Harbor Freight Tools has an overall rating of 3.6 out of 5, based on over 3,496 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 63% of employees would recommend working at Harbor Freight Tools to a friend and 58% have a positive outlook for the business. The best reviews about Harbor Freight Tools have been left by employees working as District Manager , Equipment Operator and Human Resources .

Does Harbor Freight Tools pay their employees well?

According to anonymously submitted Glassdoor reviews, Harbor Freight Tools employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Harbor Freight Tools. This rating has been stable over the past 12 months.

How satisfied are employees working at Harbor Freight Tools?

63% of Harbor Freight Tools employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Harbor Freight Tools 3.4 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Harbor Freight Tools?

Sales Associate (316) , Store Manager (213) , Logistics Supervisor (150) , Cashier (142) , Logistics Associate (133) , Sales Associate/Cashier (119) , Sales Supervisor (107) , Sales Manager (103) , Logistics Manager (85) , Assistant Manager (77) , Retail Sales Associate (63) , Warehouse Associate (61) , Senior Sales Associate (60) , Logistics (53) , Manager (49)

What are the pros of working at Harbor Freight Tools according to real employee reviews?

"The pay is good and the monthly bonuses are a plus but inconsistent at best." ((in 353 reviews)); "Great benefits for full time and part time." ((in 255 reviews)); "Great place to work and people are great" ((in 148 reviews)); "You receive a small portion of time off on each paycheck depending on the hours you work." ((in 105 reviews)); "Coworkers were great and made work enjoyable." ((in 82 reviews))

What are the cons of working at Harbor Freight Tools according to real employee reviews?

"It just reeks of poor management and a lack of caring of who is promoted to what position." ((in 210 reviews)); "No work life balance work 2 or 3 overnights followed by an early shift then a close." ((in 99 reviews)); "early and long hours on some days" ((in 98 reviews)); "managers don't even know how to do their own job." ((in 89 reviews)); "Upper management is horrible." ((in 69 reviews))

What are the top reviewed Harbor Freight Tools locations?

Calabasas , Dillon , Los Angeles , Houston , Moreno Valley , Camarillo , Nashville , Fort Worth , New York , Phoenix , Chicago , San Antonio , Tampa , Atlanta , Austin , Jacksonville , Dallas , San Diego , Sacramento , Portland , Louisville , Cincinnati , Olean , Oklahoma City , Raleigh , Corpus Christi , Indianapolis , Columbus , Riverside , Las Vegas

Harbor Freight Tools reviews

3.6

63% would recommend to a friend

(3,449 total reviews)

Eric Smidt

67% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,449 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Harbor Freight Tools has an employee rating of 3.6 out of 5 stars, based on 3,449 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Harbor Freight Tools employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews

2.0

Mar 17, 2015

Cashier. Sales associate.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Commission. Paid time off. Extra hours.

Cons

They ask too much from you. They always want to you sell and sell. Sometimes customers get annoyed and cashiers are the ones to take the backlash because we have to ask them so many questons. Management is mediocre to say the least. They're always in the back and hardly in the front, so when you call them for help in the front they take forever.

Harbor Freight Tools Response

11y

Thank you for your input. We appreciate your candor and are happy to hear you enjoy the perks and benefits that come with your position. We also appreciate you voicing your concerns and we'd like to hear more. It's important to the company that the work environment is positive and productive for everyone. That being said, we urge you to reach out to your HR representative for a resolution. Or, if you'd like to expand and share your thoughts anonymously, please call our HFT Outlet Hotline at 1-800-693-8377. Thank you again.

1.0

Mar 4, 2015

In the 4 years of being there; overall, not an extremely bad place to work for.

Warehouse supervisor

Recommend

CEO approval

Business Outlook

Pros

If you're full time, benefits, 401k plan and others. Everyone gets paid sick time and paid time off. Make extra money by selling memberships and extended service plans for some of the product.

Cons

Micro managing employees, unrealistic goals for processes to get worked properly, broken store managers who do not care about the employees, not everyone is held to the same standard or expectations, lack to team work, SOP's that never get followed. People get lazy, minimum wage is too low in some areas for the amount of work that people are expected to do. The owner is more about the money and his company growing, then things and people who actually work the processes and have better ways to make it work.

Harbor Freight Tools Response

11y

Hi, thank you for leaving your input. We greatly value our employees' feedback and are grateful you took the time to share yours. We agree, Harbor Freight does offer great, competitive benefits and perks. It also has some great folks working for them. We are concerned, though, that you would only give the company a "1-star" rating despite your positive input and hope that was an error. We are also interested in your concerns and invite you to share them with your HR representative, or if you prefer to be anonymous, call the HR Hotline at 800-693-8377. Thank you.

1.0

Feb 28, 2015

Dishonest company and hard work

Assistant store manager

Recommend

CEO approval

Business Outlook

Pros

Able to work in one location and some of your fellow employees are very nice.

Cons

Stores are poorly staffed,upper management morals lacking,and expected to physically carry and handle very heavy motors,cranes,etc. You are expected to go to other stores and physically build and merchandise them with half of the help inexperienced and just taking up time and space and not really joining in building the store.

Viewing 361 - 363 of 3,449 Reviews

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